Front Desk Associate – Family Services Support

The Salvation Army; Wilmington (DE); On-site; USD 27,846 - 38,874; Full time

Benefits offered by this job

Paid time off

Pension plan

Short-term disability

Voluntary life

Job summary

The Salvation Army is seeking a Receptionist in Delaware to manage front desk operations, greet visitors, and route calls. The role supports Family Services and reports to the Social Services Director.

Immediate availability, full-time schedule, and commitment to a mission-driven environment are required. Benefits include PTO and retirement options; non-exempt hourly position with a supportive team.

Qualifications

• High School Diploma and experience at a front desk/reception area preferred.
• Excellent verbal communication with a broad range of people, including clients, leadership and coworkers.
• Meets Delaware Child Protection Clearances as required by law.
• Supports and understands the mission and values of The Salvation Army.

Responsibilities

• Answer phone calls via the switchboard and gather caller information for proper routing.
• Greet visitors and assist people entering the building professionally.
• Take detailed messages when needed or when voice mail is unavailable.
• Assist clients with obtaining food from the food program.
• Complete mailing, sorting and folding tasks and related duties.
• Maintain security in the reception area and ensure a neat, clean space.

Skills

Front desk

Reception

Verbal communication

Customer service

Education

High School Diploma

Job description

The Salvation Army is seeking a Receptionist in Delaware to manage front desk operations, greet visitors, and route calls. The role supports Family Services and reports to the Social Services Director.

Immediate availability, full-time schedule, and commitment to a mission-driven environment are required. Benefits include PTO and retirement options; non-exempt hourly position with a supportive team.