Front Desk Coordinator - Visitor & Phone Support Nonprofit

The Salvation Army; Clay Arsenal (CT); On-site; USD 22,000 - 30,000; Part time

Job summary

The Salvation Army Divisional Headquarters in Hartford, CT, is seeking an on-call front desk receptionist. You will greet visitors, handle inquiries, answer calls, and manage parcel deliveries while upholding the mission and integrity of The Salvation Army.

We value professional appearance, strong customer service, and the ability to work independently or as part of a team in a fast-paced environment. Basic computer skills and MS Office proficiency are preferred.

Qualifications

• Receptionist experience required, preferably in a non-profit setting.
• Ability to follow written and verbal instructions.
• Ability to work in a fast-paced environment.
• Professional appearance and dependable.
• Strong customer service and interpersonal skills.
• Respect and promote the mission of The Salvation Army.

Responsibilities

• Check voice messages and forward them to appropriate parties.
• Direct incoming calls and inquiries to resources.
• Ensure visitors and personnel comply with building protocols.
• Greet visitors in a manner reflecting The Salvation Army's mission.
• Maintain a professional and positive demeanor in person, email, or phone.
• Monitor exterior CCTV and report concerns.
• Open the front gate at start of day and secure it at end.
• Accept parcels and inform relevant personnel of delivery.

Skills

Receptionist

Customer service

Communication

Discretion

Attention to detail

Teamwork

Education

High School Diploma

Tools

Microsoft Office

Job description

The Salvation Army Divisional Headquarters in Hartford, CT, is seeking an on-call front desk receptionist. You will greet visitors, handle inquiries, answer calls, and manage parcel deliveries while upholding the mission and integrity of The Salvation Army.

We value professional appearance, strong customer service, and the ability to work independently or as part of a team in a fast-paced environment. Basic computer skills and MS Office proficiency are preferred.