Receptionist

The Salvation Army; Wilmington (DE); On-site; USD 27,846 - 38,874; Full time

Benefits offered by this job

Paid time off

Pension plan

Short-term disability

Voluntary life

Job summary

The Salvation Army is seeking a Receptionist in Delaware to manage front desk operations, greet visitors, and route calls. The role supports Family Services and reports to the Social Services Director.

Immediate availability, full-time schedule, and commitment to a mission-driven environment are required. Benefits include PTO and retirement options; non-exempt hourly position with a supportive team.

Qualifications

• High School Diploma and experience at a front desk/reception area preferred.
• Excellent verbal communication with a broad range of people, including clients, leadership and coworkers.
• Meets Delaware Child Protection Clearances as required by law.
• Supports and understands the mission and values of The Salvation Army.

Responsibilities

• Answer phone calls via the switchboard and gather caller information for proper routing.
• Greet visitors and assist people entering the building professionally.
• Take detailed messages when needed or when voice mail is unavailable.
• Assist clients with obtaining food from the food program.
• Complete mailing, sorting and folding tasks and related duties.
• Maintain security in the reception area and ensure a neat, clean space.

Skills

Front desk

Reception

Verbal communication

Customer service

Education

High School Diploma

Job description

Overview

TITLE: Receptionist DEPARTMENT: Family Services AVAILABILITY: Immediate

REPORTS TO: Social Services Director SCHEDULE: Full Time - Monday through Friday (8am to 4:30pm)

SALARY: $15.75 per hour; 71; Non-Exempt

The Salvation Army is hiring and offers truly excellent benefit package to eligible employees including:

• Generous paid time off every year that includes: holidays, vacation time and sick time.
• Employer funded Pension Plan (company contributions begin after 1 year of employment)
• Eligibility for supplemental insurance plans including Short Term Disability, AFLAC and Voluntary Term Life
• Most importantly – a job with a good purpose!

Responsibilities

POSITION OVERVIEW: The Receptionist is responsible to control the flow of foot traffic through the main lobby, directing and or refening clients and associates to the correct departments; and to receive and redirect all telephone calls and mail/packages to the appropriate parties.

DUTIES:

• Answer phone calls through the switch board and gather enough information from callers to assure proper call
• Greet and assist all people calling and entering the building in a professional
• Take detailed messages as needed or as requested for individuals in cases where voice mail is not a good option & or the callers cannot be readily connected to an appropriate Salvation Army associate.
• Assist consumers with obtaining food from the food
• Complete mailing/smting/folding projects as
• Take necessaiy measures to assure security in the reception
• Keep receiving area neat and clean. Communicate heavy cleaning needs to leadership or to the maintenance depaitment and request assistance as needed.
• Complete monthly food statistical
• Ensure that residents sign in and out as they enter/leave the
• Check resident handbags & luggage upon entering the building for food, illegal drugs, weapons, and
• Receive packages and mail delivered to l 04 West 5th Record on log the date received, including the from and to addressee. Follow through that item is given to the addressee.

Qualifications

MINIMUM QUALIFICATIONS:

• High School Diploma and experience with a front desk/reception area would be
• Must have good verbal communication skills with an ability to communicate well with a broad variety of constituents including clients, leadership, and coworkers.
• Meets the Child Protection Clearances required by Delaware’s Beau Biden Law based on information found on the SBI and FBI Criminal Record Checks.
• Must understand and support the mission and values of The Salvation Army

All qualified applicants will receive consideration for employment without regard to race, color, sex, national origin, disability or protected veteran status.