Front Desk Associate – Design Studio Client Concierge

Lose Design; West Columbia (SC); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Competitive Pay

Career Development

25 days + bank holidays

Pension Scheme

Paid Time Off (PTO)

401(k) fixed contribution

Life Insurance

Job summary

A design firm is seeking a Front Desk Associate in West Columbia, SC. This role involves managing customer enquiries, updating job progress, and ensuring customer satisfaction. Ideal candidates will have a high school diploma and experience in a customer-facing role. Responsibilities include replying to customer calls, maintaining records, and collaborating with team members. The position offers competitive pay, career development, paid time off, and a supportive work environment focused on personal and professional growth.

Qualifications

• Previous work in a customer-facing position.
• Knowledge of Office Suite preferred.
• Self-motivated and team-orientated.
• Previous customer service experience.
• Must have access to reliable transportation.

Responsibilities

• Manage customer enquiries and job progress updates.
• Reply to incoming calls from customers.
• Ensure databases are kept up-to-date with client details.
• Provide thorough follow-ups to customer interactions.

Skills

Excellent customer service skills

Problem-solving skills

Proficient with office equipment

Attention to detail

Excellent written and verbal skills

Excellent interpersonal skills

Education

High school diploma, G.E.D. or equivalent

Tools

Office Suite

Job description

A design firm is seeking a Front Desk Associate in West Columbia, SC. This role involves managing customer enquiries, updating job progress, and ensuring customer satisfaction. Ideal candidates will have a high school diploma and experience in a customer-facing role. Responsibilities include replying to customer calls, maintaining records, and collaborating with team members. The position offers competitive pay, career development, paid time off, and a supportive work environment focused on personal and professional growth.