Front Desk Associate

Beltone New England, Carolinas and Virginia; Waterville (ME); On-site; USD 25,000 - 29,000; Full time

Benefits offered by this job

401(k) with 4% match after a year

Health, Dental and Vision Insurance

FSA

Life insurance

Short- and long-term disability

AFLAC

9 Paid Holidays

Paid Time Off

Paid Birthday Day Off

Employee Assistance Program (EAP)

Monthly bonus

Job summary

Beltone New England in Waterville, ME is hiring a Front Desk Associate to greet patients, schedule appointments, and manage front-office operations in a busy medical office. This full-time role runs Monday through Friday from 8:30 AM to 4:30 PM with no weekends, offering hourly pay between $18 and $21 based on experience, plus benefits including health, dental and vision insurance and a 401(k) match.

We value accuracy, HIPAA compliance, and strong communication as essential traits for success in

Qualifications

• Must be knowledgeable in Microsoft Word and Outlook
• Ability to multi-task and stay organized
• Experience with billing insurance preferred
• Experience scheduling in a software system preferred
• Ability to communicate effectively orally and in writing

Responsibilities

• Schedule patient appointments either in person or over the phone
• Maintain patient’s files abiding by HIPAA regulations
• Verify patient’s insurance eligibility and benefits through insurance carriers
• Create invoices to bill insurance accurately and timely with attention to detail
• Delivering exceptional customer service to our amazing patients with friendliness, compassion, and enthusiasm
• Light cleaning, filing, and inventory management

Job description

Company Name

Beltone New England

Job Title

Front Desk Associate

Description

We offer a happy and friendly work environment in Waterville, ME and are seeking a positive, upbeat Front Desk Associate to join our team. The ideal candidate is dependable, self-motivated, and thrives in an independent work setting. This is a full-time position, Monday through Friday, from 8:30 AM to 4:30 PM.

Job Type

Full Time, 8-hour shift (NO WEEKENDS)

Compensation

0–1 year: $18.00-$19.00/hr. 2–3 years: $20.00–$21.00/hr. Pay based on experience in Customer Service, Medical Administration and Scheduling; qualifications, position, assigned responsibilities, and relevant experience.

Benefits

• 401(k) with a 4% match after a year
• Health, Dental and Vision Insurance
• FSA
• Life insurance
• Short- and long-term disability insurance
• AFLAC
• 9 Paid Holidays
• Paid Time Off
• Paid Birthday Day Off
• Employee Assistance Program (EAP)
• Monthly bonus if you reach your office goal

Responsibilities

• Schedule patient appointments either in person or over the phone
• Maintain patient’s files abiding by HIPAA regulations
• Verify patient’s insurance eligibility and benefits through insurance carriers
• Create invoices to bill insurance accurately and timely with attention to detail
• Delivering exceptional customer service to our amazing patients with friendliness, compassion, and enthusiasm
• Light cleaning, filing, and inventory management

Requirements

• Must be knowledgeable in Microsoft Word and Outlook
• Ability to multi-task and stay organized required
• Experience with billing insurance preferred
• Experience scheduling in a software system preferred
• Ability to communicate effectively orally and in writing required
• Experience working in a professional office environment preferred