Front Desk Associate

Beltone-New-England; Waterville (ME); On-site; USD 25,000 - 29,000; Full time

Benefits offered by this job

401(k) with match

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Paid Holidays

Paid Time Off

Birthday Day Off

Employee Assistance Program

Monthly Bonus

Job summary

Beltone New England in Waterville, ME, is seeking a friendly and dependable Front Desk Associate. This full-time role involves scheduling appointments, managing patient files, and providing exceptional customer service.

Ideal candidates should be multi-taskers who are knowledgeable in Microsoft Word and Outlook. The position offers various benefits including health insurance, 401(k) matching, and paid holidays.

Qualifications

• Dependable and self-motivated individual thriving in independent work.
• Experience in customer service and medical administration preferred.
• Strong multi-tasking and organizational skills required.

Responsibilities

• Schedule patient appointments in person or over the phone.
• Maintain patient files according to HIPAA regulations.
• Verify patient's insurance eligibility and benefits.
• Create accurate invoices for billing insurance.
• Deliver exceptional customer service with friendliness.
• Conduct light cleaning and inventory management.

Skills

Customer Service

Microsoft Word

Microsoft Outlook

Multi-tasking

Billing Insurance

Effective Communication

Scheduling Software

Organizational Skills

Job description

Description

Company Name: Beltone New England

Job Title: Front Desk Associate

Description: We offer a happy and friendly work environment in Waterville, ME and are seeking a positive, upbeat Front Desk Associate to join our team. The ideal candidate is dependable, self-motivated, and thrives in an independent work setting. This is a full-time position, Monday through Friday, from 8:30 AM to 4:30 PM.

Job Type: Full Time, 8-hour shift (NO WEEKENDS)

Compensation: 0–1 year: $18.00-$19.00/hr. 2–3 years: $20.00–$21.00/hr.

Pay based on experience in Customer Service, Medical Administration and Scheduling; qualifications, position, assigned responsibilities, and relevant experience.

Benefits:

• 401(k) with a 4% match after a year
• Health, Dental and Vision Insurance
• FSA
• Life insurance
• Short- and long-term disability insurance
• AFLAC
• 9 Paid Holidays
• Paid Time Off
• Paid Birthday Day Off
• Employee Assistance Program (EAP)
• Monthly bonus if you reach your office goal

Responsibilities:

• Schedule patient appointments either in person or over the phone
• Maintain patient's files abiding by HIPAA regulations
• Verify patient's insurance eligibility and benefits through insurance carriers
• Create invoices to bill insurance accurately and timely with attention to detail
• Delivering exceptional customer service to our amazing patients with friendliness, compassion, and enthusiasm
• Light cleaning, filing, and inventory management

Requirements

• Must be knowledgeable in Microsoft Word and Outlook
• Ability to multi-task and stay organized required
• Experience with billing insurance preferred
• Experience scheduling in a software system preferred
• Ability to communicate effectively orally and in writing required
• Experience working in a professional office environment preferred