Front Desk Associate

Beltone-New-England; Manchester (CT); On-site; USD 25,000 - 29,000; Full time

Benefits offered by this job

401(k) with 4% match

Health Insurance

Dental Insurance

Vision Insurance

FSA

Life insurance

Disability insurance

AFLAC

Paid Holidays

Paid Time Off

Birthday Day Off

EAP

Monthly bonus

Job summary

Beltone New England is seeking a Front Desk Associate in Manchester, CT. The role is a full-time, weekday position from 8:30 AM to 4:30 PM, with no weekends. Compensation ranges by experience and includes benefits such as health/dental/vision, 401(k), and paid holidays.

Responsibilities include scheduling appointments, maintaining patient records in HIPAA-compliant manner, verifying insurance, and invoicing. Strong computer skills and communication are required.

Qualifications

• Must be proficient with Microsoft Word and Outlook.
• Ability to multi-task and stay organized.
• Experience with billing insurance is preferred.
• Experience scheduling in a software system is preferred.
• Strong written and verbal communication skills.

Responsibilities

• Schedule patient appointments in person or by phone.
• Maintain patient files according to HIPAA.
• Verify insurance eligibility and benefits through insurance carriers.
• Create invoices to bill insurance accurately and timely.
• Deliver exceptional customer service to patients with friendliness and enthusiasm.
• Light cleaning, filing, and inventory management.

Skills

Microsoft Word

Outlook

Multi-tasking

Communication

Tools

Billing software

Job description

Description

Company Name: Beltone New England

Job Title: Front Desk Associate

Description: We offer a happy and friendly work environment in Manchester, CT and are seeking a positive, upbeat Front Desk Associate to join our team. The ideal candidate is dependable, self-motivated, and thrives in an independent work setting. This is a full-time position, Monday through Friday, from 8:30 AM to 4:30 PM.

Job Type: Full Time, 8-hour shift (NO WEEKENDS)

Compensation: 0–1 year: $18.00-$19.00/hr. 2–3 years: $20.00–$21.00/hr.

Pay based on experience in Customer Service, Medical Administration and Scheduling; qualifications, position, assigned responsibilities,

and relevant experience.

Benefits:

• 401(k) with a 4% match after a year
• Health, Dental and Vision Insurance
• FSA
• Life insurance
• Short- and long-term disability insurance
• AFLAC
• 9 Paid Holidays
• Paid Time Off
• Paid Birthday Day Off
• Employee Assistance Program (EAP)
• Monthly bonus if you reach your office goal

Responsibilities:

• Schedule patient appointments either in person or over the phone
• Maintain patient's files abiding by HIPAA regulations
• Verify patient's insurance eligibility and benefits through insurance carriers
• Create invoices to bill insurance accurately and timely with attention to detail
• Delivering exceptional customer service to our amazing patients with friendliness, compassion, and enthusiasm
• Light cleaning, filing, and inventory management

Requirements

• Must be knowledgeable in Microsoft Word and Outlook
• Ability to multi-task and stay organized required
• Experience with billing insurance preferred
• Experience scheduling in a software system preferred
• Ability to communicate effectively orally and in writing required
• Experience working in a professional office environment preferred