Front Desk Associate

Beltone New England; Maine; On-site; USD 20,000 - 29,000; Full time

Benefits offered by this job

401(k) with 4% match

Health Insurance

Dental Insurance

Vision Insurance

FSA

Life Insurance

Disability Insurance

AFLAC

Paid Holidays

Paid Time Off

Birthday Day Off

EAP

Monthly Bonus

Job summary

Beltone New England is hiring a Front Desk Associate in New Castle, ME. The role supports patient scheduling, documentation, and insurance verification in a busy front-office setting.

The position is full-time, Monday through Friday, 8:30 AM to 4:30 PM, with a comprehensive benefits package and a focus on excellent patient service.

Qualifications

• Must be proficient in Microsoft Word and Outlook.
• Ability to multitask and stay organized in a busy front desk setting.
• Experience with billing insurance and scheduling in a software system preferred.
• Strong written and spoken communication; experience in a professional office is preferred.

Responsibilities

• Schedule patient appointments in person or by phone.
• Maintain patient files in HIPAA-compliant manner.
• Verify insurance eligibility and benefits with carriers.
• Create invoices to bill insurance accurately and timely.
• Provide exceptional customer service with friendliness and enthusiasm.
• Light cleaning, filing, and inventory management.

Skills

Microsoft Word

Outlook

Multitasking

Scheduling software

Billing software

Effective communication

Professional office environment

Tools

Scheduling software

Billing software

Job description

Description

Company Name: Beltone New England

Job Title: Front Desk Associate

Description: We offer a happy and friendly work environment in New Castle, ME and are seeking a positive, upbeat Front Desk Associate to join our team. The ideal candidate is dependable, self-motivated, and thrives in an independent work setting. This is a full-time position, Monday through Friday, from 8:30 AM to 4:30 PM.

Job Type: Full Time, 8-hour shift (NO WEEKENDS)

Salary: $18.00 per hour

Benefits:

• 401(k) with a 4% match after a year
• Health, Dental and Vision Insurance
• FSA
• Life insurance
• Short- and long-term disability insurance
• AFLAC
• 9 Paid Holidays
• Paid Time Off
• Paid Birthday Day Off
• Employee Assistance Program (EAP)
• Monthly bonus if you reach your office goal

Responsibilities:

• Schedule patient appointments either in person or over the phone
• Maintain patient's files abiding by HIPAA regulations
• Verify patient's insurance eligibility and benefits through insurance carriers
• Create invoices to bill insurance accurately and timely with attention to detail
• Delivering exceptional customer service to our amazing patients with friendliness, compassion, and enthusiasm
• Light cleaning, filing, and inventory management

Requirements

• Must be knowledgeable in Microsoft Word and Outlook
• Ability to multi-task and stay organized required
• Experience with billing insurance preferred
• Experience scheduling in a software system preferred
• Ability to communicate effectively orally and in writing required
• Experience working in a professional office environment preferred