Front Desk Associate

Beltone New England, Carolinas and Virginia; Newcastle (ME); On-site; USD 23,000 - 28,000; Full time

Benefits offered by this job

401(k) match

Health insurance

Dental insurance

Vision insurance

FSA

Life insurance

Disability insurance

AFLAC

Paid holidays

PTO

Birthday off

EAP

Office bonus

Job summary

Beltone New England in New Castle, ME is seeking a friendly Front Desk Associate to join our team. You will greet patients, schedule appointments (in person or by phone), and manage files in a HIPAA-compliant environment with professionalism and warmth.

This full-time position runs Monday through Friday, 8:30 AM to 4:30 PM, with no weekends. We offer competitive hourly pay, a comprehensive benefits package, and opportunities to grow within a collaborative medical office.

Qualifications

• Must be proficient in Microsoft Word and Outlook.
• Ability to multi-task and stay organized.
• Experience with billing insurance preferred.
• Experience scheduling in a software system preferred.
• Excellent oral and written communication.

Responsibilities

• Schedule patient appointments in person or by phone.
• Maintain patient files in HIPAA-compliant manner.
• Verify insurance eligibility and benefits.
• Create invoices to bill insurance accurately.
• Deliver exceptional customer service to patients.
• Light cleaning, filing, and inventory management.

Skills

Microsoft Word

Outlook

Communication

Organization

Multi-tasking

Customer service

Tools

Scheduling software

Billing software

Job description

Description

Company Name:

Beltone New England

Job Title:

Front Desk Associate

Description:

We offer a happy and friendly work environment in New Castle, ME and are seeking a positive, upbeat Front Desk Associate to join our team. The ideal candidate is dependable, self-motivated, and thrives in an independent work setting. This is a full-time position, Monday through Friday, from 8:30 AM to 4:30 PM.

Job Type:

Full Time, 8-hour shift (NO WEEKENDS)

Salary:

$18.00 per hour

Benefits

• 401(k) with a 4% match after a year
• Health, Dental and Vision Insurance
• FSA
• Life insurance
• Short- and long-term disability insurance
• AFLAC
• 9 Paid Holidays
• Paid Time Off
• Paid Birthday Day Off
• Employee Assistance Program (EAP)
• Monthly bonus if you reach your office goal

Responsibilities

• Schedule patient appointments either in person or over the phone
• Maintain patient's files abiding by HIPAA regulations
• Verify patient's insurance eligibility and benefits through insurance carriers
• Create invoices to bill insurance accurately and timely with attention to detail
• Delivering exceptional customer service to our amazing patients with friendliness, compassion, and enthusiasm
• Light cleaning, filing, and inventory management

Requirements

• Must be knowledgeable in Microsoft Word and Outlook
• Ability to multi-task and stay organized required
• Experience with billing insurance preferred
• Experience scheduling in a software system preferred
• Ability to communicate effectively orally and in writing required
• Experience working in a professional office environment preferred