Front Desk Associate

Beltone-New-England; Dartmouth (MA); On-site; USD 21,593 - 30,754; Full time

Benefits offered by this job

401(k) with 4% match after a year

Health, Dental and Vision Insurance

FSA

Life insurance

Short- and long-term disability保险

AFLAC

9 Paid Holidays

Paid Time Off

Paid Birthday Day Off

Employee Assistance Program (EAP)

Monthly bonus if you reach your office

Job summary

Beltone New England in Dartmouth, MA is seeking a positive, upbeat Front Desk Associate to join our team. The role is full-time, Monday through Friday from 8:30 AM to 4:30 PM, in a friendly, independent work setting.

The ideal candidate is dependable and self-motivated. Responsibilities include scheduling appointments, managing patient files, verifying insurance benefits, and preparing invoices with accuracy. Strong MS Word/Outlook skills and office experience preferred.

Qualifications

• Strong customer-facing skills and professional demeanor.
• Ability to multitask and stay organized in a busy office.
• Excellent written and verbal communication abilities.

Responsibilities

• Schedule patient appointments in person or by phone.
• Maintain patient files in compliance with HIPAA regulations.
• Verify insurance eligibility and benefits with carriers.
• Create invoices to bill insurance accurately and timely.
• Deliver exceptional customer service with friendliness and enthusiasm.
• Perform light cleaning, filing, and inventory tasks.

Skills

Customer service

Multitasking

Communication

Tools

Microsoft Word

Outlook

Billing software

Job description

Description

Company Name: Beltone New England

Job Title: Front Desk Associate

Description: We offer a happy and friendly work environment in North Dartmouth, MA and are seeking a positive, upbeat Front Desk Associate to join our team. The ideal candidate is dependable, self-motivated, and thrives in an independent work setting. This is a full-time position, Monday through Friday, from 8:30 AM to 4:30 PM.

Job Type: Full Time, 8-hour shift (NO WEEKENDS)

Salary: $19.00 per hour

Benefits:

• 401(k) with a 4% match after a year
• Health, Dental and Vision Insurance
• FSA
• Life insurance
• Short- and long-term disability insurance
• AFLAC
• 9 Paid Holidays
• Paid Time Off
• Paid Birthday Day Off
• Employee Assistance Program (EAP)
• Monthly bonus if you reach your office goal

Responsibilities:

• Schedule patient appointments either in person or over the phone
• Maintain patient\'s files abiding by HIPAA regulations
• Verify patient\'s insurance eligibility and benefits through insurance carriers
• Create invoices to bill insurance accurately and timely with attention to detail
• Delivering exceptional customer service to our amazing patients with friendliness, compassion, and enthusiasm
• Light cleaning, filing, and inventory management

Requirements

• Must be knowledgeable in Microsoft Word and Outlook
• Ability to multi-task and stay organized required
• Experience with billing insurance preferred
• Experience scheduling in a software system preferred
• Ability to communicate effectively orally and in writing required
• Experience working in a professional office environment preferred