Front Desk Associate

Beltone New England, Carolinas and Virginia; Woonsocket (RI); On-site; USD 22,041 - 31,684; Full time

Benefits offered by this job

401(k) with a 4% match after a year

Health, Dental and Vision Insurance

FSA

Life insurance

Short- and long-term disability保险

AFLAC

9 Paid Holidays

Paid Time Off

Paid Birthday Day Off

Employee Assistance Program (EAP)

Monthly bonus if you reach your office

Job summary

Beltone New England in Woonsocket, RI is seeking a Front Desk Associate to join our team. This full-time, weekday position runs 8:30 AM to 4:30 PM and offers a friendly, independent work environment with a focus on patient service.

You will handle appointments, manage patient records under HIPAA, verify insurance, and bill insurance accurately. Candidates should be comfortable daily with Microsoft Word, Outlook, and clear communication, with prior office or billing experience preferred.

Qualifications

• Must be knowledgeable in Microsoft Word and Outlook.
• Ability to multi-task and stay organized.
• Experience with billing insurance or scheduling is preferred.

Responsibilities

• Schedule patient appointments in person or by phone.
• Maintain patient files in accordance with HIPAA.
• Verify insurance eligibility and benefits with carriers.
• Create invoices for insurance billing accurately and timely.
• Provide friendly, compassionate service to patients.
• Perform light office tasks such as filing and inventory.

Skills

Customer service

Multi-tasking

Communication

Office software

Tools

Microsoft Word

Outlook

Job description

Description

Company Name: Beltone New England

Job Title: Front Desk Associate

We offer a happy and friendly work environment in Woonsocket, RI and are seeking a positive, upbeat Front Desk Associate to join our team. The ideal candidate is dependable, self-motivated, and thrives in an independent work setting. This is a full-time position, Monday through Friday, from 8:30 AM to 4:30 PM.

Job Type: Full Time, 8-hour shift (NO WEEKENDS)

Salary: $19.00 per hour

Benefits

• 401(k) with a 4% match after a year
• Health, Dental and Vision Insurance
• FSA
• Life insurance
• Short- and long-term disability insurance
• AFLAC
• 9 Paid Holidays
• Paid Time Off
• Paid Birthday Day Off
• Employee Assistance Program (EAP)
• Monthly bonus if you reach your office goal

Responsibilities

• Schedule patient appointments either in person or over the phone
• Maintain patient's files abiding by HIPAA regulations
• Verify patient's insurance eligibility and benefits through insurance carriers
• Create invoices to bill insurance accurately and timely with attention to detail
• Delivering exceptional customer service to our amazing patients with friendliness, compassion, and enthusiasm
• Light cleaning, filing, and inventory management

Requirements

• Must be knowledgeable in Microsoft Word and Outlook
• Ability to multi-task and stay organized required
• Experience with billing insurance preferred
• Experience scheduling in a software system preferred
• Ability to communicate effectively orally and in writing required
• Experience working in a professional office environment preferred