Front Desk Associate

Beltone New England; Cranston (RI); Hybrid; USD 25,000 - 30,000; Full time

Benefits offered by this job

401(k) with match

Health insurance

Dental insurance

Vision insurance

FSA

Life insurance

Disability insurance

AFLAC

Paid holidays

Paid time off

Birthday day off

EAP

Monthly bonus

Job summary

Beltone New England in Cranston, RI seeks a friendly Front Desk Associate to join our team. This full-time role runs Monday through Friday, 8:30 AM to 4:30 PM, with no weekends.

You will manage patient check-ins, scheduling, and insurance billing, ensuring HIPAA compliance and accurate records. The successful candidate is dependable, self-motivated, and thrives in an independent work setting while delivering exceptional customer service to our patients and supporting a positive office

Qualifications

• Must have customer service experience in a professional office setting.
• Ability to multi-task and stay organized.
• Experience with billing insurance preferred.
• Experience scheduling in a software system preferred.
• Ability to communicate effectively orally and in writing.
• Experience working in a professional office environment preferred.

Responsibilities

• Schedule patient appointments either in person or over the phone.
• Maintain patient's files abiding by HIPAA regulations.
• Verify patient's insurance eligibility and benefits through insurance carriers.
• Create invoices to bill insurance accurately and timely with attention to detail.
• Delivering exceptional customer service to our amazing patients with friendliness, compassion, and enthusiasm.
• Light cleaning, filing, and inventory management.

Skills

Customer service

Scheduling

Communication

Multi-tasking

HIPAA compliance

Tools

Microsoft Word

Outlook

Job description

Description

Company Name: Beltone New England

Job Title: Front Desk Associate

Description: We offer a happy and friendly work environment in Cranston, RI and are seeking a positive, upbeat Front Desk Associate to join our team. The ideal candidate is dependable, self-motivated, and thrives in an independent work setting. This is a full-time position, Monday through Friday, from 8:30 AM to 4:30 PM.

Job Type: Full Time, 8-hour shift (NO WEEKENDS)

Compensation: 0–1 year: $18.00-$19.00/hr. 2–3 years: $20.00–$22.00/hr.

Pay based on experience in Customer Service, Medical Administration and Scheduling; qualifications, position, assigned responsibilities,

and relevant experience.

Benefits:

• 401(k) with a 4% match after a year
• Health, Dental and Vision Insurance
• FSA
• Life insurance
• Short- and long-term disability insurance
• AFLAC
• 9 Paid Holidays
• Paid Time Off
• Paid Birthday Day Off
• Employee Assistance Program (EAP)
• Monthly bonus if you reach your office goal

Responsibilities:

• Schedule patient appointments either in person or over the phone
• Maintain patient's files abiding by HIPAA regulations
• Verify patient's insurance eligibility and benefits through insurance carriers
• Create invoices to bill insurance accurately and timely with attention to detail
• Delivering exceptional customer service to our amazing patients with friendliness, compassion, and enthusiasm
• Light cleaning, filing, and inventory management

Requirements

• Must be knowledgeable in Microsoft Word and Outlook
• Ability to multi-task and stay organized required
• Experience with billing insurance preferred
• Experience scheduling in a software system preferred
• Ability to communicate effectively orally and in writing required
• Experience working in a professional office environment preferred