Front Desk Associate

FirstService Residential; Sandy Springs (GA); On-site; USD 26,174; Full time

Benefits offered by this job

Medical, dental, vision plans

Paid holidays and time off

401k with company match

Job summary

A property management company is seeking a Front Desk Associate in Sandy Springs to manage front desk operations, ensuring excellent customer service and security monitoring. Candidates should have strong communication skills and 2-3 years of experience. Full-time benefits are offered, including medical and 401k. Compensation is $19.00/hour, working Tuesday to Saturday.

Qualifications

• High school diploma or equivalent preferred.
• 2-3 years of business experience preferred.
• Effective communication skills required.

Responsibilities

• Demonstrate excellent customer service.
• Greet and direct residents, guests, and invitees.
• Control Electronic Security Systems.

Skills

Customer service

Communication

Time management

Multilingual ability

Education

High school diploma or equivalent

College courses in business or hospitality

Tools

Computer literacy

Job description

Join to apply for the Front Desk Associate role at FirstService Residential.

Description

Job Overview: As a Front Desk Associate, you’ll be responsible for working independently and without direct supervision. You should possess strong communication, telephone, and customer service skills. Be detail-oriented and able to multitask. Your duties include meeting and greeting residents, checking guests and service providers in/out, understanding and reacting to emergency response and access control procedures, monitoring electronic security systems, and maintaining logs and records.

Your Responsibilities:

• Demonstrate excellent customer service, communication, and time management skills.
• Monitor Emergency Response System.
• Greet and direct Residents, guests, and invitees.
• Control Electronic Security Control Systems.
• Respond promptly to emergency situations.
• Control building access.
• Maintain daily logs and records.
• Resolve and follow-up on complaints/issues.
• Maintain a safe and secure environment.
• Perform other duties as assigned by the property manager.
• Follow safety procedures and ensure a safe work environment.

Skills & Qualifications:

• High school diploma or equivalent preferred.
• College courses in business or hospitality preferred.
• 2-3 years of business experience preferred.
• Computer literacy is preferred.
• Effective communication skills.
• Multilingual ability is desirable.

Physical Requirements:

• Lift 30-50 lbs.
• Work in standing or sitting positions for extended periods.
• Handle objects and packages.
• Reach with hands and arms.
• Communicate effectively.
• Navigate the property as needed.
• Work extended hours and weekends as required.
• Respond to emergencies promptly.

What We Offer: Full-time benefits include medical, dental, vision plans, paid holidays, time off, and a 401k with company match. Occasional travel may be required.

Compensation: $19.00/hour, paid bi-weekly.

Schedule: Tuesday - Friday (2:30 pm - 9 pm); Saturday (8 am - 9 pm).

Note: This description provides a general overview and is not exhaustive. Management may assign additional duties or reassign schedules as needed.

Additional Information:

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Other