Front Desk Associate (Part Time)

FirstService Residential

Nashville (TN)

On-site

USD 33,062

Part time

14 days+

Get more replies from employers

Send a job-specific resume in minutes.

Benefits offered by this job

Dental benefits

Vision benefits

Job summary

A property management company in Nashville is seeking a part-time Front Desk Associate. This role involves greeting guests, monitoring access, and resolving issues while providing excellent customer service. Candidates should possess strong critical thinking and interpersonal skills. The position offers a pay of $24 per hour, with a schedule from Friday to Saturday, 11:00 PM - 7:00 AM.

Qualifications

Ability to maintain positivity and diplomacy in a fast-paced environment.
Ability to read, analyze and interpret technical procedures, leases and/or regulations.

Responsibilities

Greeting and directing residents, guests, and invitees.
Monitoring and controlling access to the building.
Resolving issues and maintaining daily records.

Skills

Critical thinking

Excellent customer service skills

Problem solving

Interpersonal skills

Organization skills

Ability to communicate and provide guidance

Job description

Join to apply for the Front Desk Associate (Part Time) role at FirstService Residential

Description

The Front Desk associate is the face of our service at the properties we support. These treasured associates consistently interact with both residents and guests, and as a result, develop meaningful relationships that enhance the quality of our work. Most of our front desk associates work independently, and without direct supervision, and provide quality service to our customers.

Responsibilities

Greeting and directing residents, guests, and invitees
Monitoring and controlling access to the building
Handling deliveries and packages
Stands, greets, and engages residents; checks guests and service providers in/out
Monitoring the fire alarm emergency response system
Resolving and following up on all complaints/issues
Maintaining daily records and forms
Follows safety procedures and strives to maintain a safe work environment
Other duties as needed

Qualifications

Critical thinking, problem solving, judgement and decision-making abilities are necessary
Ability to maintain positivity and diplomacy in a fast-paced environment
Excellent organization, motivation and interpersonal skills
Critical thinking, complex problem solving, judgment and decision-making ability
Excellent customer service skills
Ability to communicate and provide guidance
Ability to read, analyze and interpret technical procedures, leases and/or regulations

Physical Requirements

Ability to work under usual office conditions
Ability to work at a personal computer as well as be on the phone for extended periods of time
Must be able to stand, sit, walk and occasionally climb
The incumbent must be on call at all times and able to work extended and flexible hours and weekends as needed
Physical demands include ability to lift up to 50 lbs
Ability to detect auditory and/or visual emergency alarms

What We Offer

As a part-time non-exempt associate, you will be eligible for full supplemental benefits to include your choice of dental and vision.

Compensation: $24.00 Hourly paid bi-weekly

Schedule: Friday & Saturday (11:00PM - 7:00AM)

Disclaimer

The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties and responsibilities to this job at any time.

Details