Front Desk Associate (Part Time)

FirstService Residential; Sandy Springs (GA); On-site; USD 24,796; Part time

Benefits offered by this job

Supplemental benefits including dental and vision

Job summary

A property management company is seeking a Part-Time Front Desk Associate to engage with residents and guests in Sandy Springs, Georgia. This role requires excellent customer service, problem-solving skills, and the ability to work on weekends. Responsibilities include greeting guests, monitoring building access, and resolving resident issues. Compensation is $18.00 per hour with eligibility for supplemental benefits.

Qualifications

• Ability to maintain positivity in a fast-paced environment.
• Ability to communicate and provide guidance effectively.
• Ability to read and interpret technical procedures and regulations.

Responsibilities

• Greeting and directing residents, guests, and invitees.
• Monitoring access to the building and handling deliveries.
• Resolving and following up on complaints and issues.

Skills

Critical thinking

Problem solving

Excellent organization skills

Interpersonal skills

Customer service skills

Job description

Overview

Front Desk Associate (Part Time) at FirstService Residential – the face of our service at the properties we support. These associates consistently interact with residents and guests and develop meaningful relationships that enhance the quality of our work. Most front desk associates work independently and without direct supervision.

Responsibilities

• Greeting and directing residents, guests, and invitees
• Monitoring and controlling access to the building
• Handling deliveries and packages
• Stands, greets, and engages residents; checks guests and service providers in/out
• Monitoring the fire alarm emergency response system
• Resolving and following up on all complaints/issues
• Maintaining daily records and forms
• Follows safety procedures and strives to maintain a safe work environment
• Other duties as needed

Skills & Qualifications

• Critical thinking, problem solving, judgement and decision-making abilities are necessary
• Ability to maintain positivity and diplomacy in a fast-paced environment
• Excellent organization, motivation and interpersonal skills
• Critical thinking, complex problem solving, judgment and decision-making ability
• Excellent customer service skills
• Ability to communicate and provide guidance
• Ability to read, analyze and interpret technical procedures, leases and/or regulations

Physical Requirements

• Ability to work under usual office conditions
• Ability to work at a personal computer as well as be on the phone for extended periods of time
• Must be able to stand, sit, walk and occasionally climb
• The incumbent must be on call at all times and able to work extended and flexible hours and weekends as needed
• Physical demands include ability to lift up to 50 lbs
• Ability to detect auditory and/or visual emergency alarms

What We Offer

As a part-time non-exempt associate, you will be eligible for full supplemental benefits to include your choice of dental and vision.

Compensation: $18.00 Hourly paid bi-weekly

Schedule: Saturday & Sunday 8am-9pm

Disclaimer Statement: The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties and responsibilities to this job at any time.

Job Details

• Employment type: Part-time
• Seniority level: Entry level
• Job function: Other