Part-Time Front Desk (Weekends/ Shift varies mornings, afternoons, some overnight)

FirstService Residential; Boynton Beach (FL); On-site; USD 16,531 - 22,041; Part time

Job summary

A property management company is seeking a Part-Time Front Desk Associate in Boynton Beach, Florida. The role requires strong customer service, communication skills, and the ability to multitask. Duties include assisting residents, monitoring security systems, and maintaining logs. Preferred candidates have a high school diploma and previous experience in a similar role. The position involves various shifts during weekends, offering flexibility in work hours.

Qualifications

• Possess strong communication, telephone, and customer service skills.
• Be detail-oriented and able to multitask.
• Two to three years of business experience preferred.

Responsibilities

• Meet and greet residents; check guests and service providers in/out.
• Monitor and operate electronic security systems.
• Maintain daily logs, records, and forms.
• Respond to emergency situations in a timely manner.

Skills

Customer service

Communication skills

Time management

Computer literacy

Education

High school diploma or equivalency preferred

College level courses in business or hospitality preferred

Job description

Join to apply for the Part-Time Front Desk (Weekends/ Shift varies mornings, afternoons, some overnight) role at FirstService Residential

Description

• Morning shift 7:00 a.m. to 3:30 p.m.
• Mid shift 10:00 a.m. to 6:30 p.m. or 11 a.m. to 7:30 p.m.
• Evening shift 3:00 p.m. to 11:30 p.m.
• Overnight shift 11:00 p.m. to 7:30 a.m.

Job Responsibilities Essential Duties: As a Front Desk Associate, you’ll be responsible for working independently, and without direct supervision. Possess strong communication, telephone, and customer service skills. Be detailed oriented and able to multitask. Meet and greet residents; checks guests and service providers in/out. Able to understand and react to emergency response and access control procedures; monitors and operates electronic security control systems; and accurately maintains daily logs, records and forms.

Additional Duties:

• Demonstrates excellent customer service, communication, and time management skills.
• Monitors Emergency Response System.
• Greets and directs Residents, guests, and invitees.
• Monitors and controls Electronic Security Control Systems.
• Responds to emergency situations in a timely and efficient manner.
• Monitors and controls access to the building.
• Maintains daily log, records, and forms.
• Resolves and follows-up on all complaints/issues.
• Maintains a safe and secure environment throughout the building/property(s).
• May be assigned other duties by the on-site property manager.
• Follows safety procedures and maintains a safe work environment.
• Other duties as required.

Supervisory Responsibilities N/A

Education & Experience

• High school diploma or equivalency preferred.
• College level courses in business or hospitality preferred.
• Two (2) to three (3) years of business experience preferred.

Knowledge, Skills & Proficiencies

• Computer literacy: command of information system hardware/software is preferred.
• Effective written and verbal communication skills.
• Multiple language fluency is desirable.
• Strong customer service, communication and interpersonal skills required.

Physical Requirements & Working Environment

• Ability to lift 30 – 50 lbs.
• Work in an upright standing or sitting position for long periods of time.
• Handle, finger, grasp and lift objects and packages.
• Reach with hands and arms.
• Communicate, receive, and exchange ideas and information by means of the spoken and written word.
• Ability to quickly and easily navigate the property/building as required to meet the job functions
• Complete all required forms.
• Ability to work extended hours and weekends based on project requirements.
• Ability to respond to emergencies in a timely manner.