Front Desk Associate

Beltone New England, Carolinas and Virginia; North Dartmouth (MA); On-site; USD 21,593 - 30,754; Full time

Benefits offered by this job

401(k) match

Health Insurance

Dental Insurance

Vision Insurance

FSA

Life Insurance

Disability Insurance

AFLAC

Paid Holidays

Paid Time Off

Birthday leave

EAP

Office bonus

Job summary

Beltone New England in North Dartmouth, MA is seeking a Front Desk Associate for a full-time, Monday–Friday schedule (8:30 AM–4:30 PM). You will deliver friendly, attentive service, schedule patients, and maintain files in a professional office setting.

The role requires basic Microsoft Word/Outlook, strong organizational and communication skills, and experience with insurance billing or scheduling software is a plus.

Qualifications

• Must be proficient in Microsoft Word and Outlook.
• Able to multi-task and stay organized.
• Effective written and verbal communication required.
• Experience with billing insurance or scheduling software preferred.

Responsibilities

• Schedule patient appointments in person or by phone.
• Maintain patient files in HIPAA-compliant manner.
• Verify patient insurance eligibility and benefits.
• Create invoices to bill insurance accurately and timely.
• Provide exceptional customer service to patients with friendliness and enthusiasm.
• Light cleaning, filing, and inventory management.

Skills

Multi-tasking

Organization

Written communication

Oral communication

Tools

Microsoft Word

Outlook

Job description

Description

Company Name: Beltone New England

Job Title: Front Desk Associate

Description: We offer a happy and friendly work environment in North Dartmouth, MA and are seeking a positive, upbeat Front Desk Associate to join our team. The ideal candidate is dependable, self-motivated, and thrives in an independent work setting. This is a full-time position, Monday through Friday, from 8:30 AM to 4:30 PM.

Job Type

Job Type: Full Time, 8-hour shift (NO WEEKENDS)

Salary

Salary: $19.00 per hour

Benefits

• 401(k) with a 4% match after a year
• Health, Dental and Vision Insurance
• FSA
• Life insurance
• Short- and long-term disability insurance
• AFLAC
• 9 Paid Holidays
• Paid Time Off
• Paid Birthday Day Off
• Employee Assistance Program (EAP)
• Monthly bonus if you reach your office goal

Responsibilities

• Schedule patient appointments either in person or over the phone
• Maintain patient\'s files abiding by HIPAA regulations
• Verify patient\'s insurance eligibility and benefits through insurance carriers
• Create invoices to bill insurance accurately and timely with attention to detail
• Delivering exceptional customer service to our amazing patients with friendliness, compassion, and enthusiasm
• Light cleaning, filing, and inventory management

Requirements

• Must be knowledgeable in Microsoft Word and Outlook
• Ability to multi-task and stay organized required
• Experience with billing insurance preferred
• Experience scheduling in a software system preferred
• Ability to communicate effectively orally and in writing required
• Experience working in a professional office environment preferred