Front Desk Associate

Beltonene; Woonsocket (RI); On-site; USD 33,592 - 45,448; Full time

Benefits offered by this job

401(k) match

Health, Dental and Vision Insurance

FSA

Life insurance

Disability insurance

AFLAC

9 Paid Holidays

Paid Time Off

Birthday off

EAP

Monthly bonus

Job summary

Beltone New England in Woonsocket, RI is seeking a Front Desk Associate to welcome patients, schedule appointments, and maintain files compliant with HIPAA. The role is full-time, Monday through Friday, 8:30 AM to 4:30 PM.

Ideal candidates are dependable, organized, and customer-focused, with strong Microsoft Word and Outlook skills and experience handling insurance billing. Benefits include 401(k) match, health/dental/vision, FSA, life and disability insurance, paid holidays and PTO, and a

Qualifications

• Must be organized and able to multi-task in a busy office.
• Experience with medical billing/insurance preferred.
• Strong written and verbal communication.
• Proficient in Microsoft Word and Outlook.

Responsibilities

• Schedule patient appointments in person or by phone.
• Maintain patient files in HIPAA-compliant manner.
• Verify insurance eligibility and benefits.
• Prepare invoices for insurance billing.
• Deliver friendly, professional customer service.
• Light cleaning, filing, and inventory tasks.

Skills

Organizational skills

Multitasking

Communication skills

Insurance billing experience

Tools

Microsoft Word

Outlook

Job description

Description

We offer a happy and friendly work environment in Woonsocket, RI and are seeking a positive, upbeat Front Desk Associate to join our team. The ideal candidate is dependable, self‑motivated, and thrives in an independent work setting. This is a full‑time position, Monday through Friday, from 8:30 AM to 4:30 PM.

Company Name:

Beltone New England

Job Title:

Front Desk Associate

Job Type:

Full Time, 8-hour shift (NO WEEKENDS)

Salary:

$19.00 per hour

Benefits:

• 401(k) with a 4% match after a year
• Health, Dental and Vision Insurance
• FSA
• Life insurance
• Short- and long-term disability insurance
• AFLAC
• 9 Paid Holidays
• Paid Time Off
• Paid Birthday Day Off
• Employee Assistance Program (EAP)
• Monthly bonus if you reach your office goal

Responsibilities:

• Schedule patient appointments either in person or over the phone
• Maintain patient’s files abiding by HIPAA regulations
• Verify patient’s insurance eligibility and benefits through insurance carriers
• Create invoices to bill insurance accurately and timely with attention to detail
• Deliver exceptional customer service to our amazing patients with friendliness, compassion, and enthusiasm
• Light cleaning, filing, and inventory management

Requirements

• Must be knowledgeable in Microsoft Word and Outlook
• Ability to multi‑task and stay organized required
• Experience with billing insurance preferred
• Experience scheduling in a software system preferred
• Ability to communicate effectively orally and in writing required
• Experience working in a professional office environment preferred