Front Desk Associate

Beltonene; Portland (ME); On-site; USD 36,840 - 45,720; Full time

Benefits offered by this job

401(k) with a 4% match after a year

Health, Dental and Vision Insurance

Paid Time Off

Monthly bonus for office goals

Job summary

Beltone New England in Portland, ME is looking for a full-time Front Desk Associate to provide excellent customer service and manage patient appointments. The ideal candidate is dependable and thrives in a friendly work environment.

This role involves scheduling appointments, maintaining patient files, verifying insurance, and creating accurate invoices. Benefits include health insurance, 401(k) matching, and paid time off.

Qualifications

• Must be knowledgeable in Microsoft Word and Outlook.
• Ability to multi-task and stay organized required.
• Experience with billing insurance preferred.
• Experience scheduling in a software system preferred.

Responsibilities

• Schedule patient appointments either in person or over the phone.
• Maintain patient’s files abiding by HIPAA regulations.
• Verify patient’s insurance eligibility and benefits.
• Create invoices to bill insurance accurately.
• Deliver exceptional customer service to patients.

Skills

Knowledgeable in Microsoft Word

Knowledgeable in Microsoft Outlook

Ability to multi-task and stay organized

Effective communication skills

Job description

Description

Company Name: Beltone New England

Job Title

Job Title: Front Desk Associate

Job Description

We offer a happy and friendly work environment in Portland, ME and are seeking a positive, upbeat Front Desk Associate to join our team. The ideal candidate is dependable, self‑motivated, and thrives in an independent work setting. This is a full‑time position, Monday through Friday, from 8:30 AM to 4:30 PM.

Job Type

Job Type: Full Time, 8‑hour shift (NO WEEKENDS)

Salary

Salary: $19.00 per hour

Benefits

• 401(k) with a 4% match after a year
• Health, Dental and Vision Insurance
• FSA
• Life insurance
• Short‑ and long‑term disability insurance
• AFLAC
• 9 Paid Holidays
• Paid Time Off
• Paid Birthday Day Off
• Employee Assistance Program (EAP)
• Monthly bonus if you reach your office goal

Responsibilities

• Schedule patient appointments either in person or over the phone
• Maintain patient’s files abiding by HIPAA regulations
• Verify patient’s insurance eligibility and benefits through insurance carriers
• Create invoices to bill insurance accurately and timely with attention to detail
• Delivering exceptional customer service to our amazing patients with friendliness, compassion, and enthusiasm
• Light cleaning, filing, and inventory management

Requirements

• Must be knowledgeable in Microsoft Word and Outlook
• Ability to multi‑task and stay organized required
• Experience with billing insurance preferred
• Experience scheduling in a software system preferred
• Ability to communicate effectively orally and in writing required
• Experience working in a professional office environment preferred