Front Desk Associate

Beltone New England, Carolinas and Virginia; Portland (ME); On-site; USD 34,000 - 42,000; Full time

Benefits offered by this job

401(k) with a 4% match after a year

Health, Dental and Vision Insurance

Paid Time Off

Paid Birthday Day Off

Employee Assistance Program (EAP)

Monthly bonus if you reach your office goal

Job summary

Beltone New England in Portland, ME is seeking a positive and self-motivated Front Desk Associate to join our team. This full-time position requires excellent organizational and communication skills, along with the ability to thrive in an independent work environment. Responsibilities include scheduling appointments, maintaining patient files, verifying insurance benefits, and providing exceptional customer service.

The ideal candidate will work Monday to Friday from 8:30 AM to 4:30 PM, with no weekends. Competitive salary of $19.00 per hour and a variety of benefits offered.

Qualifications

• Dependable and self-motivated.
• Ability to multi-task and stay organized.
• Effective communication skills.

Responsibilities

• Schedule patient appointments in person or over the phone.
• Maintain patient's files adhering to HIPAA regulations.
• Verify patient's insurance eligibility and benefits.
• Create invoices for billing insurance accurately.
• Deliver exceptional customer service.
• Light cleaning, filing, and inventory management.

Skills

Knowledge in Microsoft Word

Organizational skills

Effective oral communication

Attention to detail

Job description

Overview

Description: We offer a happy and friendly work environment in Portland, ME and are seeking a positive, upbeat Front Desk Associate to join our team. The ideal candidate is dependable, self-motivated, and thrives in an independent work setting. This is a full-time position, Monday through Friday, from 8:30 AM to 4:30 PM.

Company Name: Beltone New England

Job Title: Front Desk Associate

Job Type

Full Time, 8-hour shift (NO WEEKENDS)

Salary

$19.00 per hour

Benefits

• 401(k) with a 4% match after a year
• Health, Dental and Vision Insurance
• FSA
• Life insurance
• Short- and long-term disability insurance
• AFLAC
• 9 Paid Holidays
• Paid Time Off
• Paid Birthday Day Off
• Employee Assistance Program (EAP)
• Monthly bonus if you reach your office goal

Responsibilities

• Schedule patient appointments either in person or over the phone
• Maintain patient's files abiding by HIPAA regulations
• Verify patient's insurance eligibility and benefits through insurance carriers
• Create invoices to bill insurance accurately and timely with attention to detail
• Delivering exceptional customer service to our amazing patients with friendliness, compassion, and enthusiasm
• Light cleaning, filing, and inventory management

Requirements

• Must be knowledgeable in Microsoft Word and Outlook
• Ability to multi-task and stay organized required
• Experience with billing insurance preferred
• Experience scheduling in a software system preferred
• Ability to communicate effectively orally and in writing required
• Experience working in a professional office environment preferred