Front Desk Associate

Beltone New England; Matthews (NC); On-site; USD 22,000 - 31,000; Full time

Benefits offered by this job

401(k) 4% match

Health Insurance

Dental Insurance

Vision Insurance

FSA

Life Insurance

Short-term Disability

Long-term Disability

AFLAC

Paid Holidays

Paid Time Off

Birthday Day Off

EAP

Monthly Bonus

Job summary

Beltone Carolina / Virginia in Matthews, NC is seeking a Front Desk Associate to join our team. This full-time role runs Monday through Friday, 8:30 AM to 4:30 PM, providing a welcoming first impression and accurate administrative support.

Responsibilities include scheduling appointments, managing patient files per HIPAA, verifying insurance, and invoicing. Requirements include proficiency in Word and Outlook, strong communication, multitasking, and office experience.

Qualifications

• Must be able to multi-task and stay organized.
• Excellent verbal and written communication required.
• Experience in a professional office setting preferred.

Responsibilities

• Schedule patient appointments in person or by phone.
• Maintain patient files in compliance with HIPAA regulations.
• Verify patient insurance eligibility and benefits with carriers.
• Create invoices to bill insurance accurately and timely.
• Deliver exceptional customer service to patients with friendliness and enthusiasm.
• Light cleaning, filing, and inventory management.

Skills

Multi-tasking

Clear communication

Office experience

Tools

Microsoft Word

Outlook

Job description

Description

Company Name: Beltone Carolina / Virginia

Job Title: Front Desk Associate

Description: We offer a happy and friendly work environment in Matthew, NC and are seeking a positive, upbeat Front Desk Associate to join our team. The ideal candidate is dependable, self-motivated, and thrives in an independent work setting. This is a full-time position, Monday through Friday, from 8:30 AM to 4:30 PM.

Job Type: Full Time, 8-hour shift (NO WEEKENDS)

Salary: $19.00 per hour

Benefits:

• 401(k) with a 4% match after a year
• Health, Dental and Vision Insurance
• FSA
• Life insurance
• Short- and long-term disability insurance
• AFLAC
• 9 Paid Holidays
• Paid Time Off
• Paid Birthday Day Off
• Employee Assistance Program (EAP)
• Monthly bonus if you reach your office goal

Responsibilities

• Schedule patient appointments either in person or over the phone
• Maintain patient's files abiding by HIPAA regulations
• Verify patient's insurance eligibility and benefits through insurance carriers
• Create invoices to bill insurance accurately and timely with attention to detail
• Delivering exceptional customer service to our amazing patients with friendliness, compassion, and enthusiasm
• Light cleaning, filing, and inventory management

Requirements

• Must be knowledgeable in Microsoft Word and Outlook
• Ability to multi-task and stay organized required
• Experience with billing insurance preferred
• Experience scheduling in a software system preferred
• Ability to communicate effectively orally and in writing required
• Experience working in a professional office environment preferred