Friendly Front Desk & Scheduling Coordinator (Mon–Fri)

Beltone New England; Matthews (NC); On-site; USD 22,000 - 31,000; Full time

Benefits offered by this job

401(k) 4% match

Health Insurance

Dental Insurance

Vision Insurance

FSA

Life Insurance

Short-term Disability

Long-term Disability

AFLAC

Paid Holidays

Paid Time Off

Birthday Day Off

EAP

Monthly Bonus

Job summary

Beltone Carolina / Virginia in Matthews, NC is seeking a Front Desk Associate to join our team. This full-time role runs Monday through Friday, 8:30 AM to 4:30 PM, providing a welcoming first impression and accurate administrative support.

Responsibilities include scheduling appointments, managing patient files per HIPAA, verifying insurance, and invoicing. Requirements include proficiency in Word and Outlook, strong communication, multitasking, and office experience.

Qualifications

• Must be able to multi-task and stay organized.
• Excellent verbal and written communication required.
• Experience in a professional office setting preferred.

Responsibilities

• Schedule patient appointments in person or by phone.
• Maintain patient files in compliance with HIPAA regulations.
• Verify patient insurance eligibility and benefits with carriers.
• Create invoices to bill insurance accurately and timely.
• Deliver exceptional customer service to patients with friendliness and enthusiasm.
• Light cleaning, filing, and inventory management.

Skills

Multi-tasking

Clear communication

Office experience

Tools

Microsoft Word

Outlook

Job description

Beltone Carolina / Virginia in Matthews, NC is seeking a Front Desk Associate to join our team. This full-time role runs Monday through Friday, 8:30 AM to 4:30 PM, providing a welcoming first impression and accurate administrative support.

Responsibilities include scheduling appointments, managing patient files per HIPAA, verifying insurance, and invoicing. Requirements include proficiency in Word and Outlook, strong communication, multitasking, and office experience.