Front Desk Associate

Beltone New England, Carolinas and Virginia; Cranston (RI); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

401(k) match

Health insurance

Dental insurance

Vision insurance

FSA

Life insurance

Short/long-term disability

AFLAC

Paid holidays

Paid time off

Birthday off

EAP

Monthly bonus

Job summary

Beltone New England in Cranston, RI is seeking a positive Front Desk Associate to join our team. This full-time role runs Monday through Friday, 8:30 AM to 4:30 PM, providing friendly patient service and front-desk support.

Responsibilities include scheduling appointments, maintaining patient files per HIPAA, verifying insurance, and creating invoices. The position offers a benefits package and a monthly bonus based on office goals.

Qualifications

• Must be knowledgeable in Microsoft Word and Outlook.
• Ability to multi-task and stay organized.
• Experience with billing insurance preferred.
• Experience scheduling in a software system preferred.
• Ability to communicate effectively orally and in writing.
• Experience working in a professional office environment preferred.

Responsibilities

• Schedule patient appointments either in person or over the phone.
• Maintain patient's files abiding by HIPAA regulations.
• Verify patient's insurance eligibility and benefits through insurance carriers.
• Create invoices to bill insurance accurately and timely with attention to detail.
• Delivering exceptional customer service to our amazing patients with friendliness, compassion, and enthusiasm.
• Light cleaning, filing, and inventory management.

Skills

Microsoft Word

Outlook

Job description

Description

Company Name:

Beltone New England

Job Title:

Front Desk Associate

Description:

We offer a happy and friendly work environment inCranston, RI and are seeking a positive, upbeat Front Desk Associate to join our team. The ideal candidate is dependable, self-motivated, and thrives in an independent work setting. This is a full-time position, Monday through Friday, from 8:30 AM to 4:30 PM.

Job Type:

Full Time, 8-hour shift (NO WEEKENDS)

Compensation:

0–1 year: $18.00-$19.00/hr. 2–3 years: $20.00–$22.00/hr.

Pay based on experience in Customer Service, Medical Administration and Scheduling; qualifications, position, assigned responsibilities, and relevant experience.

Benefits

• 401(k) with a 4% match after a year
• Health, Dental and Vision Insurance
• FSA
• Life insurance
• Short- and long-term disability insurance
• AFLAC
• 9 Paid Holidays
• Paid Time Off
• Paid Birthday Day Off
• Employee Assistance Program (EAP)
• Monthly bonus if you reach your office goal

Responsibilities

• Schedule patient appointments either in person or over the phone
• Maintain patient's files abiding by HIPAA regulations
• Verify patient's insurance eligibility and benefits through insurance carriers
• Create invoices to bill insurance accurately and timely with attention to detail
• Delivering exceptional customer service to our amazing patients with friendliness, compassion, and enthusiasm
• Light cleaning, filing, and inventory management

Requirements

• Must be knowledgeable in Microsoft Word and Outlook
• Ability to multi-task and stay organized required
• Experience with billing insurance preferred
• Experience scheduling in a software system preferred
• Ability to communicate effectively orally and in writing required
• Experience working in a professional office environment preferred