Front Desk Associate

Beltone New England; Monroe (NC); On-site; USD 20,000 - 29,000; Full time

Benefits offered by this job

Health, Dental and Vision Insurance

401(k) with 4% match after a year

Paid Holidays

Job summary

Beltone Carolina/Virginia is seeking a Front Desk Associate in Monroe, NC. This full-time role runs Monday through Friday from 8:30 AM to 4:30 PM, focusing on scheduling, patient file maintenance, insurance verification, and invoicing with a strong emphasis on friendly, detail-oriented service to patients.

Ideal candidates are dependable, self-motivated, and capable of working independently in a professional office—Beltone offers a comprehensive benefits package and a supportive work environment.

Qualifications

• Proficient in Microsoft Word and Outlook.
• Able to multitask in a fast-paced office environment.
• Experience with billing insurance preferred.
• Experience scheduling in a software system preferred.
• Excellent written and verbal communication in a professional office setting.

Responsibilities

• Schedule patient appointments in person or by phone.
• Maintain patient files in HIPAA-compliant manner.
• Verify patient insurance eligibility and benefits.
• Create invoices to bill insurance accurately and timely.
• Provide exceptional customer service with friendliness and enthusiasm.
• Light cleaning, filing, and inventory management.

Skills

Multitasking

Communication

Organization

Attention to detail

Tools

Microsoft Word

Outlook

Scheduling software

Billing software

Job description

Description

Description: We offer a happy and friendly work environment in Munroe,NC and are seeking a positive, upbeat Front Desk Associate to join our team. The ideal candidate is dependable, self-motivated, and thrives in an independent work setting. This is a full-time position, Monday through Friday, from 8:30 AM to 4:30 PM.

Company Name: Beltone Carolina/Virginia

Job Title: Front Desk Associate

Job Type: Full Time, 8-hour shift (NO WEEKENDS)

Salary: $18.00 per hour

Benefits

• Health, Dental and Vision Insurance
• FSA
• Life insurance
• Short- and long-term disability insurance
• 401(k) with a 4% match after a year
• AFLAC
• 9 Paid Holidays
• Paid Time Off
• Paid Birthday Day Off
• Employee Assistance Program (EAP)
• Bi-Monthly bonus if you reach your office goal

Responsibilities

• Schedule patient appointments either in person or over the phone
• Maintain patient's files abiding by HIPAA regulations
• Verify patient's insurance eligibility and benefits through insurance carriers
• Create invoices to bill insurance accurately and timely with attention to detail
• Delivering exceptional customer service to our amazing patients with friendliness, compassion, and enthusiasm
• Light cleaning, filing, and inventory management

Requirements

• Must be knowledgeable in Microsoft Word and Outlook
• Ability to multi-task and stay organized required
• Experience with billing insurance preferred
• Experience scheduling in a software system preferred
• Ability to communicate effectively orally and in writing required
• Experience working in a professional office environment preferred