Front Desk Associate

Beltone New England; Monroe (NC); On-site; USD 20,000 - 29,000; Full time

Benefits offered by this job

Health, Dental and Vision Insurance

FSA

Life insurance

Short- and long-term disability

401(k) with 4% match after a year

AFLAC

9 Paid Holidays

Paid Time Off

Paid Birthday Day Off

Employee Assistance Program (EAP)

Bi-Monthly bonus if you reach your off

Job summary

Beltone Carolina/Virginia is hiring a Front Desk Associate in Monroe, NC. The role supports the office with patient scheduling, file maintenance under HIPAA, and insurance verification. You will deliver friendly, efficient service in a full-time, Monday–Friday schedule from 8:30 AM to 4:30 PM.

The position requires strong communication, organization, and experience with billing. Familiarity with office software and a professional environment is preferred. Health benefits and 401(k) are available.

Qualifications

• Experience with billing insurance.
• Experience scheduling in a software system.
• Must be able to multi-task and stay organized.
• Excellent oral and written communication.
• Experience in a professional office environment.

Responsibilities

• Schedule patient appointments either in person or over the phone.
• Maintain patient files abiding by HIPAA regulations.
• Verify patient insurance eligibility and benefits through insurance carriers.
• Create invoices to bill insurance accurately and timely with attention to detail.
• Deliver exceptional customer service to our patients with friendliness and enthusiasm.
• Light cleaning, filing, and inventory management.

Skills

Microsoft Word

Outlook

Communication skills

Organization

Multi-tasking

Tools

Billing software

Job description

Description

Company Name: Beltone Carolina/Virginia

Job Title: Front Desk Associate

Description: We offer a happy and friendly work environment in Munroe,NC and are seeking a positive, upbeat Front Desk Associate to join our team. The ideal candidate is dependable, self-motivated, and thrives in an independent work setting. This is a full-time position, Monday through Friday, from 8:30 AM to 4:30 PM.

Job Type: Full Time, 8-hour shift (NO WEEKENDS)

Salary: $18.00 per hour

Benefits:

• Health, Dental and Vision Insurance
• FSA
• Life insurance
• Short- and long-term disability insurance
• 401(k) with a 4% match after a year
• AFLAC
• 9 Paid Holidays
• Paid Time Off
• Paid Birthday Day Off
• Employee Assistance Program (EAP)
• Bi-Monthly bonus if you reach your office goal

Responsibilities:

• Schedule patient appointments either in person or over the phone
• Maintain patient's files abiding by HIPAA regulations
• Verify patient's insurance eligibility and benefits through insurance carriers
• Create invoices to bill insurance accurately and timely with attention to detail
• Delivering exceptional customer service to our amazing patients with friendliness, compassion, and enthusiasm
• Light cleaning, filing, and inventory management

Requirements

• Must be knowledgeable in Microsoft Word and Outlook
• Ability to multi-task and stay organized required
• Experience with billing insurance preferred
• Experience scheduling in a software system preferred
• Ability to communicate effectively orally and in writing required
• Experience working in a professional office environment preferred