Front Desk Associate

Beltone-New-England; Mechanicsville (VA); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

401(k) with 4% match after a year

Health Insurance

Dental Insurance

Vision Insurance

FSA

Life Insurance

Disability Insurance

AFLAC

Paid Holidays

Paid Time Off

Birthday Day Off

EAP

Bonus for office goals

Job summary

Beltone Carolina/Virginia in Mechanicsville, VA, is seeking a Front Desk Associate to join a busy office environment. This full-time role runs Monday through Friday, 8:30 AM to 4:30 PM, with no weekends.

You will handle patient scheduling, maintain records, and assist with billing tasks while delivering exceptional service to patients. The ideal candidate is dependable, self-motivated, and comfortable working independently in a professional office setting.

Qualifications

• Proficiency in Microsoft Word and Outlook.
• Ability to multi-task and stay organized.
• Experience with billing insurance is preferred.
• Experience scheduling in a software system is preferred.
• Effective oral and written communication skills.

Responsibilities

• Schedule patient appointments in person or by phone.
• Maintain patient files in accordance with HIPAA.
• Verify insurance eligibility and benefits with carriers.
• Create invoices to bill insurance accurately and timely.
• Deliver excellent customer service with friendliness and enthusiasm.
• Light cleaning, filing, and inventory management.

Skills

Microsoft Word

Outlook

Verbal communication

Written communication

Multi-tasking

Tools

Billing software

Job description

Description

Company Name: Beltone Carolina/Virginia

Job Title: Front Desk Associate

Description: We offer a happy and friendly work environment in Mechanicsville, VA and are seeking a positive, upbeat Front Desk Associate to join our team. The ideal candidate is dependable, self-motivated, and thrives in an independent work setting. This is a full-time position, Monday through Friday, from 8:30 AM to 4:30 PM.

Job Type: Full Time, 8-hour shift (NO WEEKENDS)

Salary: $19.00 per hour

Benefits:

• 401(k) with a 4% match after a year
• Health, Dental and Vision Insurance
• FSA
• Life insurance
• Short- and long-term disability insurance
• AFLAC
• 9 Paid Holidays
• Paid Time Off
• Paid Birthday Day Off
• Employee Assistance Program (EAP)
• Monthly bonus if you reach your office goal

Responsibilities

• Schedule patient appointments either in person or over the phone
• Maintain patient's files abiding by HIPAA regulations
• Verify patient's insurance eligibility and benefits through insurance carriers
• Create invoices to bill insurance accurately and timely with attention to detail
• Delivering exceptional customer service to our amazing patients with friendliness, compassion, and enthusiasm
• Light cleaning, filing, and inventory management

Requirements

• Must be knowledgeable in Microsoft Word and Outlook
• Ability to multi-task and stay organized required
• Experience with billing insurance preferred
• Experience scheduling in a software system preferred
• Ability to communicate effectively orally and in writing requiredExperience working in a professional office environment preferred