Front Desk Associate

Vacatia; Ashland (NH); On-site; USD 15,911 - 22,661; Part time

Benefits offered by this job

Team-oriented environment

Opportunities for growth

Memorable guest experiences

Job summary

Vacatia in Ashland, NH is hiring a Front Desk Associate to enhance guest experiences at Cold Spring Resort. You'll be the first point of contact, ensuring a warm atmosphere and seamless operations.

The ideal candidate has strong multitasking abilities, enjoys customer interaction, and can manage reservations and billing. Join a supportive team and grow in the hospitality industry!

Qualifications

• Friendly, dependable, and customer-focused personality required.
• Strong communication and multitasking skills necessary.
• Basic math skills and comfort handling payments essential.

Responsibilities

• Greet every guest with a smile and provide outstanding customer service.
• Manage room assignments, reservations, and billing accurately.
• Collaborate with the team to keep operations running smoothly.

Skills

Customer-focused personality

Strong communication skills

Multitasking skills

Basic math skills

Tech-savvy

Job description

Now Hiring: Front Desk Associate | Join Our Resort Team!

Are you passionate about delivering exceptional guest experiences? Do you thrive in a fast-paced, service-driven environment? If so, we’d love to meet you!

Cold Spring Resort is currently seeking a Front Desk Associate to join our resort team. As the first point of contact for our guests, you’ll play a vital role in creating a warm and welcoming atmosphere while helping ensure smooth front desk operations.

Pay: $14/hr

What You'll Do:

• Greet every guest with a smile and provide outstanding customer service from check-in to check-out
• Answer guest inquiries and resolve issues quickly and professionally
• Manage room assignments, reservations, and billing with accuracy
• Process payments and handle cash transactions confidently
• Review reservations and prepare for daily arrivals
• Maintain front desk procedures, including key control and registration audits
• Ensure confidentiality and security protocols are followed
• Collaborate with the team to keep operations running smoothly
• Take initiative and support various tasks as needed

What We’re Looking For:

• A friendly, dependable, and customer-focused personality
• Strong communication and multitasking skills
• Basic math skills and comfort handling payments
• Ability to stay organized in a busy environment
• Tech-savvy with a willingness to learn new systems
• Detail-oriented and trustworthy with guest information
• Previous hospitality or customer service experience is a plus
• Flexibility to work weekends and holidays as needed

Why Join Us:

• Work in a welcoming, team-oriented resort environment
• Opportunities to grow within hospitality and resort operations
• Be part of creating memorable experiences for our guests every day

Ready to bring your positive energy and customer service skills to our team? Apply today and start your next adventure with us!