Front Desk Associate

Vacatia; Florida; On-site; USD 19,000 - 25,000; Full time

Job summary

Vacatia is hiring a Front Desk Associate at our Weston resort. You will greet guests, assist with check-in and payments, and handle reservations to ensure a smooth and welcoming stay.

The ideal candidate is friendly, reliable, and capable of multitasking in a fast-paced hospitality setting, with basic math skills and comfort using guest management systems. Weekend/holiday availability is a plus.

Qualifications

• Customer service experience preferred.
• Strong communication and multitasking abilities.
• Basic math skills and comfortable handling payments.
• Organized and detail-oriented in a busy front-desk environment.

Responsibilities

• Greet guests with a friendly, professional demeanor and assist with check-in/check-out.
• Answer inquiries, resolve issues, and provide accurate information.
• Manage reservations, assignments, and billing with attention to detail.

Skills

Customer service

Communication

Multitasking

Cash handling

Organization

Tech-savvy

Job description

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Now Hiring: Front Desk Associate | Join Our Resort Team!

Are you passionate about delivering exceptional guest experiences? Do you thrive in a fast-paced, service-driven environment? If so, we’d love to meet you!

We’re currently seeking a Front Desk Associate to join our resort team. As the first point of contact for our guests, you’ll play a vital role in creating a warm and welcoming atmosphere while helping ensure smooth front desk operations.

Pay: $16.00

Location: 16461 Racquet Club Rd, Weston, FL 33326

What You’ll Do:

• Greet every guest with a smile and provide outstanding customer service from check-in to check-out


• Answer guest inquiries and resolve issues quickly and professionally


• Manage room assignments, reservations, and billing with accuracy


• Process payments and handle cash transactions confidently


• Review reservations and prepare for daily arrivals


• Maintain front desk procedures, including key control and registration audits


• Ensure confidentiality and security protocols are followed


• Collaborate with the team to keep operations running smoothly


• Take initiative and support various tasks as needed

What We’re Looking For:

• A friendly, dependable, and customer-focused personality


• Strong communication and multitasking skills


• Basic math skills and comfort handling payments


• Ability to stay organized in a busy environment


• Tech-savvy with a willingness to learn new systems


• Detail-oriented and trustworthy with guest information


• Previous hospitality or customer service experience is a plus


• Flexibility to work weekends and holidays as needed

Why Join Us?

• Work in a welcoming, team-oriented resort environment


• Opportunities to grow within hospitality and resort operations


• Be part of creating memorable experiences for our guests every day