Front Desk Associate

Vacatia; Las Vegas (NV); On-site; USD 22,041 - 27,552; Full time

Job summary

Vacatia in Las Vegas seeks a Front Desk Associate to provide warm, efficient guest service at the resort front desk. You will be the first point of contact, handling check-ins/check-outs, inquiries, and billing with accuracy in a fast-paced setting.

Responsibilities include managing reservations, payments, and daily arrivals while upholding security and confidentiality. A friendly, reliable attitude and weekend availability are highly valued for this role.

Qualifications

• Friendly, dependable, and customer-focused.
• Strong communication and multitasking skills.
• Basic math skills and comfortable handling payments.
• Ability to stay organized in a busy environment.
• Detail-oriented and trustworthy with guest information.
• Hospitality or customer service experience is a plus.
• Flexibility to work weekends and holidays.

Responsibilities

• Greet guests with a welcoming attitude and assist from check-in to check-out.
• Address guest inquiries and resolve issues quickly and professionally.
• Manage room assignments, reservations, and billing accurately.
• Process payments and handle cash transactions confidently.
• Review reservations and prepare for daily arrivals.
• Maintain front desk procedures, including key control and audits.
• Ensure confidentiality and security protocols are followed.
• Collaborate with the team to keep operations running smoothly.

Skills

Customer service

Communication

Multitasking

Attention to detail

Mathematical ability

Tech literacy

Teamwork

Flexibility

Reliability

Tools

POS systems

Reservation systems

Billing software

Job description

Are you ready for new challenges and new opportunities?

Join our team!

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Now Hiring: Front Desk Associate | Join Our Resort Team!

Are you passionate about delivering exceptional guest experiences? Do you thrive in a fast-paced, service-driven environment? If so, we’d love to meet you!

We’re currently seeking a Front Desk Associate to join our resort team. As the first point of contact for our guests, you’ll play a vital role in creating a warm and welcoming atmosphere while helping ensure smooth front desk operations.

Pay: $17/hr

Shifts: Swing: 10AM, 11AM, or 12PM start time

Location: 9940 S Las Vegas Blvd, Las Vegas, NV 89183

What You’ll Do:

• Greet every guest with a smile and provide outstanding customer service from check-in to check-out
• Answer guest inquiries and resolve issues quickly and professionally
• Manage room assignments, reservations, and billing with accuracy
• Process payments and handle cash transactions confidentlyReview reservations and prepare for daily arrivals
• Maintain front desk procedures, including key control and registration audits
• Ensure confidentiality and security protocols are followed
• Collaborate with the team to keep operations running smoothly
• Take initiative and support various tasks as needed

What We’re Looking For:

• A friendly, dependable, and customer-focused personality
• Strong communication and multitasking skills
• Basic math skills and comfort handling payments
• Ability to stay organized in a busy environment
• Tech-savvy with a willingness to learn new systems
• Detail-oriented and trustworthy with guest information
• Previous hospitality or customer service experience is a plus
• Flexibility to work weekends and holidays as needed

Why Join Us?

• Work in a welcoming, team-oriented resort environment
• Opportunities to grow within hospitality and resort operations
• Be part of creating memorable experiences for our guests every day

Ready to bring your positive energy and customer service skills to our team?
Apply today and start your next adventure with us!