Front Desk Assistant

Hirebridge; Exeter (NH); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Paid time off

Health plan

Dental plan

Retirement match

Job summary

Seacoast Mental Health Center in Exeter, NH is seeking a Front Desk Assistant to greet clients, manage calls, process payments, and schedule appointments in a busy community health setting.

The role involves updating demographics and insurance details, assisting clinicians with reminders, and providing coverage for others as needed. Evening closing duties are part of the shift, with a friendly, professional team environment.

Responsibilities

• Greet clients and visitors in a courteous, professional manner.
• Answer and monitor telephone calls to the Center.
• Receive client payments and process basic transactions.
• Schedule client appointments in the centralized scheduling system and rearrange as needed.
• Make appointment reminder calls to clients for clinicians.
• Update client demographics and insurance information in the system.
• Execute evening closing procedures.
• Provide backup for other front desk duties as needed.

Job description

Job Description

Full-time Front Desk Assistant - Exeter

Seacoast Mental Health Center is hiring a Front Desk Assistant for our Exeter, NH office. If you like making a difference in your community and are passionate about working in a non-profit organization, Seacoast Mental Health is an excellent choice!

At Seacoast Mental Health Center, we provide hope and promote recovery for children, adolescences, adults and their families in the Eastern half of Rockingham County.

The Front Desk Assistant answers and monitors all telephone calls to the Center in a professional manner; greets all clients and visitors to the Center; receives client payments; schedules client appointments in the centralized scheduling system, rearranges appointments as necessary; makes appointment reminder calls to clients for clinicians as needed; updates client demographics and insurance information. Responsible for evening closing procedures. Provides back up for all other office duties. Other tasks as needed to support and maintain the Center.

Hours:

Monday 11-7

Tues 10-6

Wed 10-6

Thurs 10-6

Friday 9-5 With flexibility to provide coverage for other front desk staff when needed.

Seacoast Mental Health Center, Inc. offers a generous compensation package including paid time off, health and dental plans, retirement account match, etc.

We are an Equal Opportunity Employer, and we value the diversity of our community.

Skills & Requirements Qualifications