Front Desk and Patient Flow Coordinator

Beth Israel Lahey Health; Boston (MA); On-site; USD 57,308,000 - 77,055,000; Part time

Job summary

Beth Israel Lahey Health is seeking a Per Diem Practice Assistant to support busy ambulatory practices. This role offers flexible Mon-Fri hours with typical 8:00 AM to 5:00 PM shifts, and includes check-in, scheduling, and front-desk tasks to ensure smooth patient flow.

Responsibilities cover greeting patients, verifying demographics, processing payments, referrals, and coordinating with clinicians and staff.

Qualifications

• High School diploma or GED required.
• Certificate 1 Medical Admin Assistant Cert preferred.
• 0-1 Years Related Work Experience Required. Experience with computer systems required, including web based applications and some Microsoft Office applications which may include Outlook, Word, Excel, PowerPoint or Access.

Responsibilities

• Greets patients and visitors, provides directions, and follows up to meet needs.
• Manages check-in, registration, scheduling, and demographic/fiscal data.
• Schedules appointments and processes referrals.
• Maintains reception area and supports patient flow.

Skills

Customer service

Written communications

Oral communications

Problem solving

Team work

Knowledge

Education

High School diploma or GED

Medical Admin Assistant Cert

Tools

Microsoft Office

Job description

Beth Israel Lahey Health is seeking a Per Diem Practice Assistant to support busy ambulatory practices. This role offers flexible Mon-Fri hours with typical 8:00 AM to 5:00 PM shifts, and includes check-in, scheduling, and front-desk tasks to ensure smooth patient flow.

Responsibilities cover greeting patients, verifying demographics, processing payments, referrals, and coordinating with clinicians and staff.