Front Desk Agent — Warm Guest Experience, Flexible Hours

HEI Hotels & Resorts; United States; On-site; USD 30,000 - 36,000; Full time

Benefits offered by this job

Medical & Dental

Vision Insurance

401(k)

Hotel Discounts

Job summary

HEI Hotels & Resorts is seeking a friendly and professional Front Desk Agent to assist guests with arrival and departure, check-in/check-out, and information on local attractions. The role requires a positive demeanor, accuracy in payments, and proficiency with hotel software.

Flexible schedules including weekends and holidays are required. Join HEI Hotels & Resorts to contribute to a welcoming guest experience and be part of a team focused on service excellence and guest satisfaction.

Qualifications

• Hotel experience preferred.
• Ability to handle cash and process payments accurately.
• Must be able to stand and move throughout the front office.

Responsibilities

• Greet guests and provide a warm, sincere welcome.
• Complete registration and input guest information in the system.
• Handle payments, post charges to guest accounts, and manage room keys.

Skills

Hotel experience

Customer service

Cash handling

Front desk software

Tools

Front desk software

Job description

HEI Hotels & Resorts is seeking a friendly and professional Front Desk Agent to assist guests with arrival and departure, check-in/check-out, and information on local attractions. The role requires a positive demeanor, accuracy in payments, and proficiency with hotel software.

Flexible schedules including weekends and holidays are required. Join HEI Hotels & Resorts to contribute to a welcoming guest experience and be part of a team focused on service excellence and guest satisfaction.