Houseperson- Hampton- Opelika, AL

Au Hospitality; Opelika (AL); On-site; USD 24,000 - 30,000; Full time

Benefits offered by this job

Hotel discounts

Competitive pay

Paid time off

Job summary

Au Hospitality in Opelika, AL is seeking a dedicated Houseperson to clean and prepare public areas of the hotel, ensuring guests feel comfortable in a spotless environment. The role supports front-line operations by keeping lobbies, corridors, and common spaces inviting and well-maintained.

The ideal candidate has a high school diploma or GED and a background in customer service. This full-time position offers competitive pay, paid time off, and hotel discounts, with opportunities to contribute

Qualifications

• High school diploma or GED certificate is required.
• Customer service background is required.

Responsibilities

• Clean public areas including lobby, restrooms, banquet rooms, gym, elevators, hallways, and entryways.
• Empties trash containers and maintains supply rooms.
• Delivers items to guest rooms when requested.
• Reports maintenance deficiencies to management.
• Assists in cleaning guest rooms and supporting maintenance as needed.
• Follows brand training and works to achieve guest satisfaction.

Skills

Customer service

Education

High school diploma or GED certificate

Job description

Job Details

Job Location: Opelika, AL 36804

Position Type: Full Time

Job Category: Hospitality - Hotel

The Houseperson promotes a positive image of the property by cleaning and preparing public areas of the hotel while making guests feel comfortable in their environment.

ESSENTIAL FUNCTIONS:

• Cleans public areas including thelobby, lobby restrooms, banquet rooms, gymnasium, elevators, hallways, entries, stairwells, cart rooms, guest laundry, etc.
• Empties trash containers.
• Delivers items to guest rooms when requested.
• Reports maintenance deficiencies to maintenance and/or the General Manager.
• Stocks and maintains supply rooms, as needed.
• Performs deep cleaning tasks and special projects, as needed.
• Assists in cleaning guest rooms, as needed.
• Assists maintenance, as needed.
• Completes all brand specific training within the first 90 days of hire.
• Responsible for achieving and exceeding the guest satisfaction score.
• Keep confidential the business functions of the company including, but not limited to, financial status, customer/guest information, employee issues, etc.
• Other duties as assigned*

*Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

REQUIRED EDUCATION AND EXPERIENCE:

• High school diploma OR GED certificate
• Customer service background

WORK AUTHORIZATION:

Must be legally authorized to work in the United States.

WHAT WE OFFER:

• competitive pay
• paid time off
• hotel discounts

We are an Equal Opportunity Employer - M/F/Vets/Disabled, and participates in the E-verify Program.

QualificationsREQUIRED EDUCATION AND EXPERIENCE:

• High school diploma OR GED certificate
• Customer service background

WORK AUTHORIZATION:

Must be legally authorized to work in the United States.