Hampton Inn Front Desk Agent

Fahrneygroup; Selma (CA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Review-based bonus

Medical, Dental, Vision benefits

401(k)

Training & development

Inclusive team culture

Growth opportunities

Job summary

Hampton Inn Selma is seeking a friendly Front Desk Agent to warmly greet guests and provide a seamless check-in experience. You’ll be the face of the hotel, coordinating with team members to ensure a clean, safe, and welcoming lobby.

The role requires clear communication, a can-do attitude, and the ability to handle payments accurately while promoting guest services. Join a supportive team that values growth and a positive work culture, with opportunities for development and advancement in a

Qualifications

• Minimum high school diploma; excellent guest service mindset.
• Strong communication and interpersonal skills with a professional demeanor.
• Ability to multi-task, stay organized, and adapt in a fast-paced front desk environment.

Responsibilities

• Greet guests warmly and provide a welcoming check-in experience.
• Assist guests with requests to ensure a memorable stay.
• Be the friendly ambassador and point of contact during the visit.
• Communicate clearly, with empathy and a smile.
• Keep the lobby neat, clean, and welcoming at all times.
• Collaborate with the team to maintain a safe environment.
• Resolve guest issues promptly and confidently.
• Handle payments and balance cash properly.
• Register guests with accuracy and attention to detail.
• Assist with sales promotions and upsell when appropriate.

Skills

Customer service

Communication skills

Team player

Flexible schedule

Guest relations

Education

High school diploma

Tools

POS systems

Cash handling

Job description

Join the Hampton Inn Selma Family!
Are you the kind of person who lights up a room just by walking in? Do you love making people feel welcome, seen, and cared for? If so, we’d love to have you as our next Front Desk Agent!

At Hampton Inn Selma, we’re not just a hotel — we’re a team that celebrates each other, supports each other, and genuinely enjoys creating unforgettable experiences for our guests. If you’re looking for a place where your personality, kindness, and hustle actually matter, this is it.

What You’ll Do:

1. Greet guests with genuine warmth and positive energy
2. Create moments guests will remember long after they leave
3. Be the friendly ambassador and go-to person during their stay
4. Communicate with clarity, compassion, and a smile
5. Keep the lobby looking sharp and welcoming
6. Work with your team to maintain a clean, safe environment
7. Resolve issues confidently and quickly — you’re the hero of the lobby
8. Handle payments accurately and responsibly
9. Register guests with care and attention to detail
10. Support Sales with fun up-selling and package promos

What We Offer:

1. Review-based bonus opportunities
2. Medical, Dental, and Vision benefits
3. 401(k)
4. Ongoing training and professional development
5. A welcoming, inclusive team culture that feels like home
6. Real opportunities for growth and internal promotions

What We’re Looking For:

1. Someone professional, kind, and genuinely people-focused
2. Strong customer service skills and clear communication
3. A quick learner with great work ethic
4. A true team player
5. Flexible availability for any of our three front desk shifts:
   1. 5:00 AM – 1:00 PM
   2. 1:00 PM – 9:00 PM
   3. 9:00 PM – 5:00 AM

1. Able to stand for up to 4 hours at a time
2. Able to bend, stoop, squat, and stretch as needed

If you’re ready to join a team that cheers you on, helps you grow, and makes work actually enjoyable, we can’t wait to meet you.

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.