Front Desk Agent: Guest Service & Check-In / Night Ops

Tapestry Conshohocken; Chandler (AZ); On-site; USD 17,000 - 28,000; Part time

Benefits offered by this job

Competitive wages

Medical, dental, and vision plans

Life insurance and disability options

401(k) program with company match

Tuition assistance

Discounted room rates at Concord-owned

Job summary

Concord Hospitality is seeking a dependable and service-oriented Front Desk Agent to provide excellent guest service. You’ll handle front desk operations, monitor hotel activity, and ensure smooth business processes while maintaining a safe environment for guests and staff.

This part-time role in Chandler, AZ requires independence, attention to detail, and a proactive approach. Responsibilities include check-in/check-out, handling reservations and guest inquiries, processing credit card

Qualifications

• Experience in hotel front desk or hospitality preferred.
• Strong attention to detail and organizational skills.
• Dependable, responsible, and able to work independently.
• Professional and customer-service oriented.

Responsibilities

• Complete all laundry responsibilities, including washing, drying, folding, and organizing linens and towels.
• Process credit card transactions.
• Handle phone system, reservations, and guest inquiries.
• Perform check-in and check-out procedures.
• Verify, balance, and review hotel room availability and transactions.
• Prepare folios for departing guests.
• Maintain lobby appearance and assist with breakfast if needed.
• Monitor hotel safety and emergency procedures during the night shift.

Skills

Attention to detail

Organizational skills

Independent worker

Customer-service oriented

Job description

Concord Hospitality is seeking a dependable and service-oriented Front Desk Agent to provide excellent guest service. You’ll handle front desk operations, monitor hotel activity, and ensure smooth business processes while maintaining a safe environment for guests and staff.

This part-time role in Chandler, AZ requires independence, attention to detail, and a proactive approach. Responsibilities include check-in/check-out, handling reservations and guest inquiries, processing credit card