Front Desk & Guest Services Specialist - Part-Time

ES Chandler; Chandler (AZ); On-site; USD 19,000 - 28,000; Part time

Job summary

Concord Hospitality is seeking a dependable and service-oriented Front Desk Agent in Chandler, AZ to provide excellent guest service. You’ll manage front desk operations, handle phone inquiries, reservations, and check-in/check-out processes while maintaining a welcoming lobby.

This part-time role requires independence, attention to detail, and the ability to balance guest needs with safety and hotel procedures, including night-shift safety, with competitive wages and benefits.

Qualifications

• Previous hotel front desk or hospitality experience preferred.
• Strong attention to detail and organizational skills.
• Dependable, responsible, and able to work independently.
• Professional and customer-service oriented.

Responsibilities

• Complete all laundry responsibilities, including washing, drying,folding, and organizing linens and towels. Maintain a clean and organized laundry area.
• Process credit card transactions.
• Handle phone system, reservations, and guest inquiries.
• Perform check-in and check-out procedures.
• Verify, balance, and review hotel room availability and transactions.
• Prepare folios for departing guests.
• Maintain lobby appearance and assist with breakfast if needed.
• Monitor hotel safety and emergency procedures during the night shift.

Skills

Hospitality experience

Customer-service oriented

Detail-oriented

Independent worker

Job description

Concord Hospitality is seeking a dependable and service-oriented Front Desk Agent in Chandler, AZ to provide excellent guest service. You’ll manage front desk operations, handle phone inquiries, reservations, and check-in/check-out processes while maintaining a welcoming lobby.

This part-time role requires independence, attention to detail, and the ability to balance guest needs with safety and hotel procedures, including night-shift safety, with competitive wages and benefits.