Night Front Desk & Guest Services Auditor

Concord Hospitality Enterprises; Chandler (AZ); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Competitive wages

Medical, dental, and vision plans

Life insurance and short/long-term disability options

401(k) program with company match

Tuition assistance

Discounted room rates at Concord-managed hotels

Training, development, and career advancement opportunities

Job summary

Concord Hospitality Enterprises seeks a dependable Night Auditor in Chandler, Arizona, to deliver excellent guest service during the late shift. This role involves managing front desk operations, monitoring hotel activity, and ensuring smooth night-time business processes.

Successful candidates will have hotel front desk experience, strong attention to detail, and be customer-service oriented. Full-time associates enjoy competitive pay, medical benefits, and 401(k) matching.

Qualifications

• Previous hotel front desk or hospitality experience preferred.
• Strong attention to detail and organizational skills.
• Dependable, responsible, and able to work independently.
• Professional and customer-service oriented.

Responsibilities

• Complete all laundry responsibilities, including washing, drying, folding, and organizing linens and towels.
• Process credit card transactions.
• Handle phone system, reservations, and guest inquiries.
• Perform check-in and check-out procedures.
• Verify, balance, and review hotel room availability and transactions.
• Prepare folios for departing guests.
• Maintain lobby appearance and assist with AM breakfast setup if needed.
• Monitor hotel safety and emergency procedures during the night shift.

Skills

Attention to detail

Organizational skills

Customer service orientation

Job description

Concord Hospitality Enterprises seeks a dependable Night Auditor in Chandler, Arizona, to deliver excellent guest service during the late shift. This role involves managing front desk operations, monitoring hotel activity, and ensuring smooth night-time business processes.

Successful candidates will have hotel front desk experience, strong attention to detail, and be customer-service oriented. Full-time associates enjoy competitive pay, medical benefits, and 401(k) matching.