Hotel Front Desk Agent: Guest Service & Night Safety

Concord Hospitality Enterprises; Chandler (AZ); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Competitive wages

Medical, dental, and vision plans

Life insurance and short/long-term dis

Job summary

Concord Hospitality seeks a dependable Front Desk Agent to deliver exceptional guest service and support smooth hotel operations in Chandler, AZ. You’ll handle check-ins, reservations, and inquiries while maintaining a welcoming lobby and a safe environment for guests and staff.

Ideal candidates have hotel front desk or hospitality experience, strong attention to detail, and the ability to work independently.

Qualifications

• Previous hotel front desk or hospitality experience preferred.
• Strong attention to detail and organizational skills.
• Dependable, responsible, and able to work independently.
• Professional and customer-service oriented.

Responsibilities

• Check-in and check-out procedures.
• Handle phone system, reservations, and guest inquiries.
• Process credit card transactions.
• Maintain lobby appearance and assist with breakfast if needed.
• Verify, balance, and review hotel room availability and transactions.
• Prepare folios for departing guests.
• Monitor hotel safety and emergency procedures during the night shift.

Skills

Front desk experience

Customer service oriented

Attention to detail

Independent worker

Job description

Concord Hospitality seeks a dependable Front Desk Agent to deliver exceptional guest service and support smooth hotel operations in Chandler, AZ. You’ll handle check-ins, reservations, and inquiries while maintaining a welcoming lobby and a safe environment for guests and staff.

Ideal candidates have hotel front desk or hospitality experience, strong attention to detail, and the ability to work independently.