Front Desk Agent: Guest Experience Champion

KAJ Management; Omaha (NE); Vor Ort; USD 19.000 - 28.000; Vollzeit

Zusammenfassung

KAJ Hospitality in Omaha, NE is seeking a Front Desk Agent to be the heart of the guest experience, greeting guests with warmth and ensuring their needs are met from check-in to checkout. You will balance professionalism with a friendly touch to help guests feel welcome the moment they arrive.

In this role you will coordinate with housekeeping, maintenance, and management to ensure seamless operations, promote hotel services and local recommendations, and handle guest requests promptly.

Qualifikationen

• Hospitality or front desk experience preferred but not required.
• Excellent communication and interpersonal skills.
• Ability to stand for extended periods and work flexible schedules.
• A positive attitude and passion for helping others.

Aufgaben

• Greet guests warmly and assist with check-in/check-out.
• Handle guest requests promptly and professionally.
• Coordinate with housekeeping, maintenance, and management.
• Promote hotel services and local recommendations.
• Solve problems quickly and ensure guest satisfaction.

Kenntnisse

Guest service

Communication

Attention to detail

Flexibility

Teamwork

Jobbeschreibung

KAJ Hospitality in Omaha, NE is seeking a Front Desk Agent to be the heart of the guest experience, greeting guests with warmth and ensuring their needs are met from check-in to checkout. You will balance professionalism with a friendly touch to help guests feel welcome the moment they arrive.

In this role you will coordinate with housekeeping, maintenance, and management to ensure seamless operations, promote hotel services and local recommendations, and handle guest requests promptly.