Guest Experience Agent – Front Desk (Part-Time)

KAJ Hospitality; Omaha (NE); On-site; USD 19,000 - 25,000; Part time

Job summary

KAJ Hospitality is seeking a Part-Time Front Desk Agent for Fairfield Inn & Suites Omaha West. You will greet guests warmly, handle check-ins and check-outs, and respond to guest requests to ensure a seamless stay.

Join a team that values person-first service and collaboration. You’ll work with housekeeping and management to maintain smooth operations and promote loyalty programs, while delivering high-quality guest experiences at every touchpoint.

Qualifications

• Previous front desk or hospitality experience preferred but not required.
• Excellent communication and interpersonal skills.
• Strong attention to detail, accuracy, and dependability.
• Ability to stand for extended periods and work flexible schedules, including weekends and holidays.
• A positive attitude and passion for helping others.

Responsibilities

• Greet guests with warmth and manage check-ins and check-outs.
• Handle guest requests promptly and professionally.
• Coordinate with housekeeping, maintenance and management to ensure smooth operations.
• Promote hotel services, loyalty programs and local recommendations to elevate the guest experience.
• Address challenges gracefully and follow through until guests are satisfied.

Skills

Front desk experience

Customer service

Communication skills

Attention to detail

Flexibility

Job description

KAJ Hospitality is seeking a Part-Time Front Desk Agent for Fairfield Inn & Suites Omaha West. You will greet guests warmly, handle check-ins and check-outs, and respond to guest requests to ensure a seamless stay.

Join a team that values person-first service and collaboration. You’ll work with housekeeping and management to maintain smooth operations and promote loyalty programs, while delivering high-quality guest experiences at every touchpoint.