Part-Time Front Desk-Fairfield Inn & Suites Omaha West

KAJ Management; Omaha (NE); On-site; USD 19,000 - 28,000; Full time

Job summary

KAJ Hospitality in Omaha, NE is seeking a Front Desk Agent to be the heart of the guest experience, greeting guests with warmth and ensuring their needs are met from check-in to checkout. You will balance professionalism with a friendly touch to help guests feel welcome the moment they arrive.

In this role you will coordinate with housekeeping, maintenance, and management to ensure seamless operations, promote hotel services and local recommendations, and handle guest requests promptly.

Qualifications

• Hospitality or front desk experience preferred but not required.
• Excellent communication and interpersonal skills.
• Ability to stand for extended periods and work flexible schedules.
• A positive attitude and passion for helping others.

Responsibilities

• Greet guests warmly and assist with check-in/check-out.
• Handle guest requests promptly and professionally.
• Coordinate with housekeeping, maintenance, and management.
• Promote hotel services and local recommendations.
• Solve problems quickly and ensure guest satisfaction.

Skills

Guest service

Communication

Attention to detail

Flexibility

Teamwork

Job description

Here for People!

Here for People. As a Front Desk Agent, you’ll be the heart of the guest experience, greeting every guest with warmth, ensuring their needs are met, and creating a stay that feels effortless. You’ll balance professionalism and personality, helping guests feel welcome the moment they arrive.

Location: Omaha, NE

Join a Team That’s Here for People!

At KAJ Hospitality, our mission is simple — we’re Here for People. As a Front Desk Agent, you’ll be the heart of the guest experience, greeting every guest with warmth, ensuring their needs are met, and creating a stay that feels effortless. You’ll balance professionalism and personality, helping guests feel welcome the moment they arrive.

What You’ll Do

• Lead with Empathy: Greet each guest sincerely, listen carefully, and respond with kindness and confidence.
• Take Care of People: Handle check-ins, check-outs, and guest requests promptly and professionally.
• Include Others: Work closely with housekeeping, maintenance, and management to ensure seamless operations and communication.
• Inspire to Succeed: Promote hotel services, loyalty programs, and local recommendations to elevate the guest experience.
• Overcome Obstacles: Handle challenges with grace, problem-solve quickly, and follow through until the guest is satisfied.

What We’re Looking For

• Previous front desk or hospitality experience preferred but not required.
• Excellent communication and interpersonal skills.
• Strong attention to detail, accuracy, and dependability.
• Ability to stand for extended periods and work flexible schedules, including weekends and holidays.
• A positive attitude and passion for helping others.

Why You’ll Love It Here

• A people-first culture built on trust, teamwork, and respect.
• Opportunities for personal and professional growth within KAJ Hospitality.
• A leadership team that values your contributions and celebrates your success.
• The chance to make every guest’s day a little brighter, one check-in at a time.

Be part of a company that’s redefining hospitality, one person at a time.