Front Desk Agent - Flexible Hours & Guest Experience

Moxy San Diego Downtown; San Diego (CA); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Healthcare including Medical, Dental,

Vision Insurance

Paid Time Off

401(k) Matching

Employee Discounts

Wellness Programs

Career Growth

Referral Bonus

Job summary

Moxy San Diego Downtown is seeking an energetic Front Desk Agent to welcome guests with a playful, authentic hospitality style. You’ll manage check-in and check-out, handle payments, and be the first friendly face guests meet.

This role emphasizes strong communication, multitasking, problem solving, and delivering memorable experiences in a fast-paced hotel environment. Flexible scheduling may be required to meet guest needs.

Qualifications

• Highly motivated team player with strong initiative and desire for achievement.
• Ability to handle problems in the workplace including anticipating, preventing, identifying, and solving problems as necessary.
• Readily available and approachable for all guests while providing excellent guest service.

Responsibilities

• Check-in/Check-out hotel guests
• Process all payments according to established hotel requirements
• Provide information and assistance to all guests and vendors
• Prepares all necessary reports during each shift for the management team

Skills

Guest service

Problem solving

Team player

Stress management

Job description

Moxy San Diego Downtown is seeking an energetic Front Desk Agent to welcome guests with a playful, authentic hospitality style. You’ll manage check-in and check-out, handle payments, and be the first friendly face guests meet.

This role emphasizes strong communication, multitasking, problem solving, and delivering memorable experiences in a fast-paced hotel environment. Flexible scheduling may be required to meet guest needs.