Front Desk Experience Lead — Flexible Hours

Island Hospitality Management; San Diego (CA); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Healthcare including Medical, Dental,

Vision Insurance

HSA & FSA plans

PTO and Wellness Programs

401(k) Retirement plan with company-m/

Employee room nights and discounts

Job summary

Moxy San Diego Downtown, part of Island Hospitality Management, seeks a Front Desk Agent to warmly welcome guests and manage the front desk from check-in to check-out. You’ll deliver a fun, authentic guest experience while representing Moxy’s playful hospitality.

Ideal candidates have strong communication, multitasking, and problem-solving abilities, with a passion for creating genuine connections in a fast-paced hotel environment.

Qualifications

• Positive attitude, strong communication skills, and passion for guest connections.
• Ability to multitask, solve problems with confidence, and thrive in a fast-paced environment.
• Must be available for flexible scheduling as needed.

Responsibilities

• Check-in/Check-out hotel guests
• Process all payments according to established hotel requirements
• Provide information and assistance to all guests and vendors
• Prepares all necessary reports during each shift for the management team

Skills

Communication

Guest service

Multitasking

Problem solving

Positive attitude

Team player

Job description

Moxy San Diego Downtown, part of Island Hospitality Management, seeks a Front Desk Agent to warmly welcome guests and manage the front desk from check-in to check-out. You’ll deliver a fun, authentic guest experience while representing Moxy’s playful hospitality.

Ideal candidates have strong communication, multitasking, and problem-solving abilities, with a passion for creating genuine connections in a fast-paced hotel environment.