Front Desk Agent

Peachtree Group Hospitality Management; Troy (MI); Presencial; USD 18.000 - 25.000; Tempo integral

Benefícios oferecidos por esta vaga

Medical insurance

Dental insurance

Vision insurance

Disability insurance

Life insurance

401(k) retirement match

Paid holidays

Paid time off

Employee Assistance Program

Fund

Resumo da vaga

Peachtree Group Hospitality Management in Troy, MI seeks a Front Desk Agent to warmly welcome guests, manage check-ins/outs, verify payments, and assist with reservations while upholding brand standards and delivering timely service to ensure guest satisfaction.

Ideal candidates are detail-oriented, guest-focused, and capable of solving problems creatively while maintaining billing accuracy. This role offers competitive benefits and opportunities for growth within the hospitality group.

Responsabilidades

• Process check-ins and check-outs for guests.
• Secure and verify guest payments and adjust billing as needed.
• Assist guests with reservations and requests in a friendly, professional manner.
• Maintain brand standards and provide timely service to ensure guest satisfaction.
• Anticipate guest needs and offer creative solutions to enhance their stay.

Descrição da vaga

Front Desk Agent

This position is responsible for processing check-ins/outs, securing payment, verifying and adjusting billing, and assisting guests with reservations and requests in a friendly, professional and timely manner, while following high standards of quality to ensure guest satisfaction. This position will anticipate guest needs, exceed expectations, and implement creative solutions to provide exceptional service while complying with brand standards.

Peachtree Group provides a comprehensive benefits package, including medical, dental, vision, disability, and life insurance. We also offer a generous 401(k) retirement match. To support work-life balance, we provide Paid Holidays and Paid Time Off. Additional perks include access to our Employee Assistance Program and Fund.