Guest Services Agent — Front Desk & Reservations

Peachtree Group Hospitality Management; Dallas (TX); Presencial; USD 28.000 - 36.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical insurance

Dental insurance

Vision insurance

Disability insurance

Life insurance

401(k) retirement match

Paid holidays

Paid time off

Employee Assistance Program

Descripción de la vacante

Peachtree Group Hospitality Management seeks a Guest Service Agent to manage smooth check-ins/outs, process payments, and support guests with reservations and requests with a friendly, professional approach. The role emphasizes timely service, brand compliance, and guest satisfaction.

The position offers a comprehensive benefits package including medical, dental, vision, disability, and life insurance, plus a 401(k) match.

Responsabilidades

• Process check-ins and check-outs
• Secure and verify payments and adjust billing as needed
• Assist guests with reservations and requests in a friendly, professional manner
• Anticipate guest needs and implement solutions while complying with brand standards

Descripción del empleo

Peachtree Group Hospitality Management seeks a Guest Service Agent to manage smooth check-ins/outs, process payments, and support guests with reservations and requests with a friendly, professional approach. The role emphasizes timely service, brand compliance, and guest satisfaction.

The position offers a comprehensive benefits package including medical, dental, vision, disability, and life insurance, plus a 401(k) match.