Front Desk Agent

Peachtree Group; San Antonio (TX); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Disability insurance

Life insurance

401(k) retirement match

Paid Holidays

Paid Time Off

Employee Assistance Program

Employee Fund

Job summary

Peachtree Group is seeking a Guest Service Agent (Part Time) to warmly check guests in and out, handle payments, and assist with reservations and guest requests. You will uphold brand standards and deliver friendly, timely service.

In this role, expect a supportive team environment, flexible hours, and opportunities to contribute creative solutions that enhance guest satisfaction while maintaining accuracy in billing and records.

Qualifications

• Must have customer-facing experience.
• Excellent communication and problem-solving skills.
• Attention to billing details.

Responsibilities

• Process guest check-ins and check-outs.
• Secure and verify payments.
• Adjust billing as needed.
• Assist guests with reservations and requests.

Skills

Customer service

Hospitality

Job description

The Guest Service Agent (Part Time) is responsible for processing check-ins/outs, securing payment, verifying and adjusting billing, and assisting guests with reservations and requests in a friendly, professional and timely manner, while following high standards of quality to ensure guest satisfaction. This position will anticipate guest needs, exceed expectations, and implement creative solutions to provide exceptional service while complying with brand standards.

Peachtree Group provides a comprehensive benefits package, including medical, dental, vision, disability, and life insurance. We also offer a generous 401(k) retirement match. To support work-life balance, we provide Paid Holidays and Paid Time Off. Additional perks include access to our Employee Assistance Program and Fund.