Front Desk Agent

Troon; Birmingham (AL); On-site; USD 30,000 - 40,000; Full time

Job summary

An established industry player is seeking a Front Desk Agent who excels in a hospitality environment. This role involves greeting visitors, assisting with inquiries, and providing essential clerical support. The ideal candidate will possess strong communication skills and a passion for customer service. If you thrive in a dynamic setting and enjoy making guests feel welcome, this opportunity is perfect for you. Join a team dedicated to providing superior service and contribute to an exceptional guest experience.

Qualifications

• High school diploma or equivalent experience required.
• One year of administrative experience preferred.

Responsibilities

• Greet visitors courteously and assist with inquiries.
• Provide clerical support including typing and filing.
• Sort incoming mail for the department.

Skills

Customer Service

Clerical Support

Communication Skills

Microsoft Word

Microsoft Excel

Jonas Software

Publisher

Education

High School Diploma

Administrative Experience

Tools

Microsoft Word

Microsoft Excel

Jonas

Publisher

Job description

Old Overton Club is excited to announce the exceptional career opportunity of Front Desk Agent. Qualified candidates will thrive in a hospitality environment and be highly focused on providing superior service to the clubs managed by Troon.

Key Responsibilities of the Front Desk Attendant

1. Meets and greets all visitors in a pleasant, courteous, and professional manner.
2. Assists with guest inquiries, answers incoming telephone calls, forwards calls to the appropriate party, or takes messages.
3. Provides clerical support to the department, including typing, copying, filing, composing routine correspondence, and preparing outgoing mail.
4. Sorts incoming mail for the department(s).

Performs Other Duties As Required.

Minimum Qualifications for the Front Desk Attendant

• High school diploma or general education degree; or one (1) year of administrative experience and/or training; or an equivalent combination of education and experience.

Other Qualifications

• Ability to read and speak English to perform the duties of the job.
• Possesses computer skills, including but not limited to, use of Microsoft Word, Excel, Jonas, and Publisher.
• Must be able to work weekends and evenings.