Front Desk Agent

Hospitality Ventures Management Group; Birmingham (AL); On-site; USD 25,000 - 35,000; Full time

Job summary

An established industry player is seeking enthusiastic team members who love to engage with people. This role focuses on creating memorable experiences for guests by providing exceptional service, whether in person or over the phone. The ideal candidate will possess strong communication skills and a friendly demeanor, ensuring that every guest feels welcomed and valued. With opportunities for career advancement and flexible scheduling, this position offers a great chance to grow in the hospitality field while enjoying a supportive work environment. Join a team that values your contributions and offers various perks to enhance your career journey.

Benefits

Flexible full-time and part-time schedules

Paid Time Off (PTO)

Paid Holidays

Full Healthcare Benefits

401k Retirement Plan with a guaranteed 4% match

Hotel and Food and Beverage Discounts

Qualifications

• Ability to interact with guests and provide exceptional service.
• Basic reading, writing, and math skills required.

Responsibilities

• Welcome and serve guests with exceptional service.
• Ensure guests are checked in and out in a friendly manner.

Skills

Customer Service

Communication

Basic Math Skills

Education

High School Diploma or GED

Job description

Who this job will appeal to

A team player with a great smile who absolutely LOVES people!

What you will be doing

You will help create an excellent and memorable stay for our guests by welcoming and serving each guest with exceptional service, either in person or by phone, and ensuring that guests are checked in and out in a friendly and timely manner.

Requirements

Requirements include basic reading, writing, and math skills. May be required to work nights, weekends, and/or holidays. This job requires the ability to perform the following: regularly talk, hear, and interact with guests; frequently use hands and fingers to handle, or feel objects, tools, or controls; occasionally walk, sit, and reach with hands and arms; frequently lift and/or move up to 10 pounds; and stand for long periods.

Education & Experience

High school diploma or general education degree (GED), or an equivalent combination of education and experience. One to three months in related experience and/or training.

Our Associates Love

• Amazing opportunities for career advancement across HVMG
• Flexible full-time and part-time schedules
• Up to 40% earned wages paid BEFORE payday with PayActive
• Paid Time Off (PTO) and Paid Holidays
• Full Healthcare Benefits (including medical, dental, and vision coverage)
• 401k Retirement Plan with a guaranteed 4% match and no vesting
• Hotel and Food and Beverage Discounts and Perks

An Equal Opportunity Employer

We provide equal opportunity without regard to race, color, national origin, religion, sex, age, marital status, or disability.

Source: Hospitality Ventures Management Group