Front Desk & Administrative Support Specialist

CT; Waterbury (CT); On-site; USD 42,000 - 55,000; Full time

Benefits offered by this job

State employee benefits

Professional growth opportunities

Work/life balance

Job summary

Connecticut DMHAS (DMHAS) seeks an administrative support professional to serve as the primary front desk contact, delivering professional reception and confidential client assistance. You will schedule appointments, manage check-ins, and route calls while complying with HIPAA policies.

The role covers filing, data entry, mail processing, and routine document preparation. Ideal candidates bring experience in office operations, strong communication, and the ability to handle confidential

Qualifications

• Two (2) years of experience above the routine clerk level in office support or secretarial work.
• College training in secretarial sciences may be substituted for the General Experience on the basis of fifteen (15) semester hours equalling one-half year of experience to a maximum of one year.
• Experience with customer service and communication.
• Experience maintaining confidentiality and handle sensitive information in accordance with HIPPA and agency policies and procedures.
• Experience operating standard office equipment and using office software.

Responsibilities

• Greets and directs visitors; answers phones and takes messages; answers questions requiring knowledge of terminology and unit responsibilities.
• Formats and types a full range of correspondence, reports, bills, and drafts; proofreads for content and grammar.
• Designs office filing systems; maintains confidential files; updates reference materials.
• Prepares minutes of meetings and travel arrangements; handles basic expense accounts.
• Monitors office workflow, schedules appointments, and coordinates meetings.
• Maintains office supplies and coordinates equipment needs with vendors.

Skills

Interpersonal skills

Oral and written communication

Grammar and punctuation

Office systems

Typing

Filing

Correspondence

Report writing

Microsoft Outlook

Microsoft Word

Microsoft Excel

Office equipment operation

Education

College training in secretarial sciences

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

Job description

Connecticut DMHAS (DMHAS) seeks an administrative support professional to serve as the primary front desk contact, delivering professional reception and confidential client assistance. You will schedule appointments, manage check-ins, and route calls while complying with HIPAA policies.

The role covers filing, data entry, mail processing, and routine document preparation. Ideal candidates bring experience in office operations, strong communication, and the ability to handle confidential