Front Desk & Patient Services Coordinator

Priority Dispatch Corp.; United States; On-site; USD 22,000 - 33,000; Full time

Job summary

Priority Dispatch Corp. seeks a friendly front-office administrative assistant in a healthcare setting to greet patients, answer phones, assist with paperwork, and triage requests.

You will support patient check-in, manage appointments, process payments, and coordinate with clinical staff while maintaining HIPAA compliance and high-quality service. Minimum one year of healthcare admin experience and a high school diploma are required; proficiency in Microsoft Office and EHR systems is preferred.

Qualifications

• Must have a High school diploma or equivalent.
• Minimum of one year of experience in administrative support in a health care setting; outpatient or community health preferred.

Responsibilities

• Greet patients and serve as the initial contact for walk-ins and callers.
• Answer general questions about the practice and assist with paperwork.
• Complete front-office tasks including check-in, confirming income, benefits, and insurance in the EHR.
• Schedule management: book, reschedule, and coordinate appointments; follow-up and reminder calls.

Skills

Interpersonal skills

Customer service

HIPAA compliance

Multitasking

Data entry

Communication skills

Education

High school diploma or equivalent

Tools

Microsoft Office

Electronic Health Records (EHR)

Job description

Priority Dispatch Corp. seeks a friendly front-office administrative assistant in a healthcare setting to greet patients, answer phones, assist with paperwork, and triage requests.

You will support patient check-in, manage appointments, process payments, and coordinate with clinical staff while maintaining HIPAA compliance and high-quality service. Minimum one year of healthcare admin experience and a high school diploma are required; proficiency in Microsoft Office and EHR systems is preferred.